Lead Systems Analyst

| North Suburbs

Discover. A more rewarding way to work.

At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth.

Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this exceptional opportunity:

Job Description:

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Designs and develops solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions. Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions. Lead technical efforts and liaise with the vendor to support, integrate, and maintain test automation tools. Responsible for technical QA delivery platform of new capabilities to support continuous integration or continuous delivery in support of applications integrating with Jenkins. Work with other internal information technology teams to complete project activities, such as Infrastructure, Architecture and Database teams and serve as the technical project lead for internal projects, overseeing and reviewing the activities. Act as technical resource and participate in the change management review and problem incident report discussions. Implement capacity management as business practice for release environment management team working with other middleware and infrastructure teams.

Responsibilities

  • Performs root cause analysis and problem solving involving various infrastructure, such as databases, middleware platforms, and vendor applications across test environments.
  • Analyzes existing procedures. Develops recommendations for improvements and strives to automate manual processes for existing tools and operations
  • Provides support for users of test environment (development team and other partner groups) for a particular application systems, such as Modes and ALM.
  • Participates in planning and implementation of project code deployments and Infrastructure updates to Test environments with minimal intervention to testing.
  • Collaborates with Test Planners, Test Leads and QAs to understand project and test requirements and consults for appropriate test environment needs. Tests entrance readiness, applications making changes, codes overlaps across all projects testing in the same release/environment, quality center structure, test planning and test plans as appropriate etc.
  • Collaborates with Test Automation, CICD teams to improve automation capabilities.
  • Build and Maintain tools for frictionless environment management experience.
  • Execute and look for opportunities to optimize the Release Management environments to provide a quality test environment to our customers.
  • Perform root-cause analysis of defects to identify and implement solutions and process improvements
  • Ensure our test environments are Security Compliant
  • Automate the deployment, scaling, and management of Test Environments using the CICD infrastructure.
  • Drive zero defect quality and provide details on quality issues, trends and preventive actions
  • Requires the ability to lead work groups formed by several disparate teams
  • Work closely with multiple teams in an agile environment and provide mentorship to other team members when needed
  • Display an entrepreneurial mind set and seek practical ‘out of box’ solutions

Skills:
Minimum Qualifications

At a minimum, here’s what we need from you:

  • Bachelor’s Degree in Computer Science, Information Systems, and Engineering, or related field
  • 2+ years of experience in Application Development and Testing or in Infrastructure/Middleware support, or related field
  • In lieu of a degree, 4+ years of experience in Application Development and Testing or in Infrastructure/Middleware support, or related field

Preferred Qualifications

If we had our say, we’d also look for:

  • Java Certified
  • Ability to understand high level software and system architecture.
  • Experience in governing both waterfall as well as Agile/DevOps project lifecycles.
  • Experience with automation tools and strong ability to choose the best tools and solutions for the release/environment management function.
  • Experience on managing operations of online and batch oriented applications
  • Knowledge of ITIL standards and best practices
  • Experience on mainframe code (COBOL), JCL , DB2, CICS, VSAM, MQ, QMF, CLIST, Endevor, Smartis, and OPC Scheduler.
  • Strong project management skills with accountability for end-to-end delivery.
  • Effective root cause identification, triage and mitigation
  • Effective communication skills and the ability to engage partner teams effectively

    Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.

    So, what are you waiting for? Apply today!

    Read Full Job Description

    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • JavaLanguages
      • PythonLanguages
      • ScalaLanguages
      • SqlLanguages
      • Neo4jLanguages
      • RLanguages
      • AngularJSFrameworks
      • HadoopFrameworks
      • SparkFrameworks
      • SpringFrameworks
      • Amazon Web ServicesFrameworks
      • AnsibleFrameworks
      • AWS PortfolioFrameworks
      • BlockchainFrameworks
      • ChefFrameworks
      • CloudFoundryFrameworks
      • DockerFrameworks
      • Google Cloud PlatformFrameworks
      • KubernetesFrameworks
      • Lambda ArchitectureFrameworks
      • OpenAPIFrameworks
      • OpenShiftFrameworks
      • CassandraDatabases
      • HiveDatabases
      • MongoDBDatabases
      • OracleDatabases
      • TeradataDatabases
      • ServerlessDatabases
      • TerraformDatabases
      • Google AnalyticsAnalytics
      • SparkAnalytics
      • H20Analytics
      • Machine Learning Analytics
      • Natural Language Processing Analytics
      • Programmable BotsAnalytics
      • AgileManagement
      • SafeManagement
      • LeanManagement
      • Continuous Delivery Management
      • DevSecOpsManagement
      • Reactive ProgrammingManagement
      • Site Reliability EngineeringManagement
      • SalesforceCRM

    Location

    Our headquarters is located in the northwest suburbs of Chicago and we also have a downtown Chicago office which is known as the“The 606”.

    An Insider's view of Discover Financial Services

    What’s the vibe like in the office?

    The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

    Hiba

    AWS Cloud Engineer

    What does your typical day look like?

    I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

    Mandy

    Project Manager, Advanced Analytics Platform

    How does the company support your career growth?

    There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

    George

    Senior Manager, Software Engineering

    What is your vision for the company?

    My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

    Kumar

    SVP, CDO Advanced Analytics Platforms

    What’s the vibe like in the office?

    I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

    Brent

    Director, Digital Analytics

    What are Discover Financial Services Perks + Benefits

    Discover Financial Services Benefits Overview

    Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers.Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

    Check out more of our amazing employee benefits at mydiscoverbenefits.com

    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
    Disability Insurance
    Employees receive Short-Term Disability Insurance at no cost.
    Dental Benefits
    Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
    Vision Benefits
    Discover offers two vision plan options — Standard and Premier through VSP.
    Health Insurance Benefits
    Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
    Life Insurance
    As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
    Pet Insurance
    Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
    Wellness Programs
    Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
    Onsite Gym
    Discover has fitness centers and Weight Watchers® programs at all five major locations.
    Retirement & Stock Options Benefits
    401(K)
    You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
    401(K) Matching
    Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
    Employee Stock Purchase Plan
    The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
    Performance Bonus
    Child Care & Parental Leave Benefits
    Child Care Benefits
    Generous Parental Leave
    Flexible Work Schedule
    Remote Work Program
    Family Medical Leave
    Adoption Assistance
    Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
    Vacation & Time Off Benefits
    Generous PTO
    Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
    Paid Volunteer Time
    Paid Holidays
    Discover provides 7 paid holidays.
    Paid Sick Days
    Perks & Discounts
    Casual Dress
    Commuter Benefits
    When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
    Company Outings
    Game Room
    Parking
    Recreational Clubs
    Relocation Assistance
    Professional Development Benefits
    Job Training & Conferences
    Tuition Reimbursement
    Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
    Diversity Program
    More Jobs at Discover Financial Services92 open jobs
    All Jobs
    Data + Analytics
    Dev + Engineer
    Operations
    Product
    Project Mgmt
    Data + Analytics
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Data + Analytics
    new
    Chicago
    Project Mgmt
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Project Mgmt
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Operations
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Operations
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Operations
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Product
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Operations
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Developer
    new
    Chicago
    Data + Analytics
    new
    Chicago
    Developer
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Developer
    new
    Chicago
    Operations
    new
    North Suburbs
    Developer
    new
    Chicago
    Developer
    new
    North Suburbs
    Developer
    new
    Chicago
    Developer
    new
    North Suburbs
    Operations
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Operations
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Product
    new
    North Suburbs
    Project Mgmt
    new
    North Suburbs
    Developer
    new
    Chicago
    Developer
    new
    Chicago
    Developer
    new
    Chicago
    Developer
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Data + Analytics
    new
    North Suburbs
    Product
    new
    Chicago
    Data + Analytics
    new
    Chicago
    Data + Analytics
    new
    Chicago
    Data + Analytics
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Project Mgmt
    new
    North Suburbs
    Developer
    new
    Chicago
    Developer
    new
    North Suburbs
    Operations
    new
    North Suburbs
    Operations
    new
    North Suburbs
    Project Mgmt
    new
    North Suburbs
    Developer
    new
    Chicago
    Data + Analytics
    new
    North Suburbs
    Developer
    new
    North Suburbs
    Operations
    new
    North Suburbs
    Project Mgmt
    new
    North Suburbs