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Lead Front-End Developer

| Chicago

Position Details:

Do you have a passion for media and entertainment?  Do you enjoy web development and playing with cutting-edge technology?  If so, you may want to consider joining the Ascendon Consumer Experiences team; a division within Client Services.  As a member of this team your efforts will enable our clients (Redbox Paramount Pictures, ESPN and Cineplex to name a few) to impact hundreds of thousands of people the world over.  The perfect candidate is innately curious and strives to understand the details behind the bigger picture and has ecommerce or internet television or content management industry experience.


CSG International’s Ascendon division is described as having a laid-back personality and startup culture all while having the backing of a large, successful enterprise.  The Ascendon solution provides clients with the necessary tools to easily manage, market and monetize premium digital content to consumers.  The solution, offered as a set of software services, allows top brands of all sizes create and manage new revenue streams; increasing return with every transaction.  Ascendon sets itself apart from the competition by operating on the most popular devices and providing a set of enterprise-grade back-office tools.



  • Bachelor’s degree in Computer Information Systems, Computer Science, Engineering (Telecommunications), Business (with concentration in Computing or Information Management) or related field or the equivalent work experience
  • Master’s degree in Computer Science, Engineering or Business Administration is preferred
  • 7-10 years of experience providing technical guidance to software implementations leading small, Agile development teams
  • 7-10 years of experience in a client-facing role
  • 5-7 years of experience in a leadership role
  • Proven Senior-level requirements gathering and solution design skill sets
  • Development experience with various front-end web technologies and terminology including, but not limited to: HTML, JavaScript, Node.JS, CSS frameworks such as SASS or LESS and front-end frameworks and libraries such as AngularJS, React, Vue.JS or Backbone.JS
  • Experience working with version control methodologies such as Git or Subversion.
  • Experience working with RESTful APIs including data transmission formats such as JSON and XML
  • Possesses strong analytical acumen with the ability to identify, diagnose, break down and approach complex problems or business requirements
  • Possesses strong communication and interpersonal skills
  • Proven working knowledge and applicable experience with the Systems Development Life Cycle (SDLC)
  • Strong communication and interpersonal skills
  • Project management experience/skills or certification is a plus
  • Media and telecommunications industry experience is a plus
  • Basic knowledge of Scaled Agile Framework for Enterprise (SAFe) methodologies is a plus
  • Experience using automated testing solutions and methodologies such as ATDD, Gherkin and Cucumber, is a plus




  • Manages and coaches team of front-end developers who drive service lines for software implementations
  • Functions as SME of several important and pivotal aspects of the Ascendon solution
  • Advises developers during software implementations - including integration with partner/third party components as necessary
  • Provides technical leadership across multiple projects
  • Recognizes vision and strategy for the end-to-end solution; keeping larger organization and product roadmap goals in mind
  • Defines, documents, follows and promotes the use of best practices around various facets of the Ascendon solution and implementation strategies
  • Identifies and highlights technical risks to management and key stakeholders
  • Thinks outside the normal realm of possibilities and manipulates available technologies to derive creative, sustainable workarounds for client objectives
  • Proactively prevents and technical issues and acts as an escalation point for impediments and works directly with members of the support team toward resolution if necessary
  • Participates in leading UAT testing as necessary and ensuring the quality of solutions and deliverables
  • Ensures technical viability of solutions as defined in the Statement of Work (SOW) and subsequent change requests
  • Engages regularly with members of product management to ensure all communicated client requirements are delivered as defined in SOW
  • Balances developer resources based on current obligations and immediate need; works with client project teams to reallocate resources accordingly
  • Reviews and approves estimates for technical tasks


Additional Characteristics:

  • Approachable, Organized, Accurate, Persuasive, Encouraging, Motivating, Problem solver, Energetic, Sense of humor, Excellent judgment, Detail-oriented, Enthusiastic, Assertive, Articulate, Inquisitive and a Team Player
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With world class museums, shopping, and attractions, it's easy to see why our neck of the woods was the #2 most visited place in the US in 2017.

An Insider's view of CSG

How would you describe the company’s work-life balance?

"I love the flexibility CSG offers. They focus on getting the work done and being available to meet business needs. I am able to take the time I need to spend with my family and juggle their many needs. "

Current Employee - via Glassdoor

Senior Accountant

How do you collaborate with other teams in the company?

"People from different teams and with different titles are cooperative and responsive in trying to solve issues."

Current employee - via Glassdoor

Technical Writer

How has your career grown since starting at the company?

"Good definition of accountability and open / encouraged around empowerment. Received two professional training opportunities (certification) quickly and welcomed and embraced by my team as well as those around me. Good networking opportunities to get to know others and build relationships."

Current Employee - via Glassdoor


What are CSG Perks + Benefits

CSG Benefits Overview

Your benefits, your life, your choice. Our benefits offerings are designed and developed especially for you and your family. CSG provides a comprehensive selection to support your good health and well-being. More importantly, we hope they add value to your life. CSG International is proud to offer employee-focused benefit plan options that are robust in design and support a wide spectrum of employee well-being and health care needs. Plan pricing is market-competitive and in line with industry peers. As U.S. companies face the need to more aggressively control health care costs, CSG maintains an employee-focused strategy. We consistently aim to further maximize your savings through specialty programs, Health (telemedicine,) vendor partnerships and carrier-sponsored enhancements.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CSG makes a $400-$1,200 contribution to your account depending on your family status (single, married, married with kids).
Disability Insurance
CSG pays for a 100% short-term disability plan and an up to 50% of your salary AD&D plan. We also offer long-term disability and supplemental AD&D plans.
Dental Benefits
Our metlife dental plan has 100% coverage on Preventive care, 80% of negotiated fees on services such as fillings, crowns, and bridges and a $1500 lifetime Orthodontia benefit for children under 19.
Vision Benefits
Our Vision Service Plan allows you and your family to save on vision exams, glasses & contacts. Vision exams are covered at 100%, with $20 lenses and an $160-$220 allowance toward frames and contacts.
Health Insurance Benefits
We offers 4 United Healthcare plans, HSAs, CVS/caremark​ prescription coverage, and FSAs. 24/7 counseling & health services, virtual doctors and nurses, and health apps are also provided
Life Insurance
Our UNUM basic life insurance plan is paid by CSG and is equal to one times your annual base salary. We also offer supplemental and dependent plants as well.
Wellness Programs
We also offer programs like 24/7 United Healthcare Health coaching, stop smoking classes, Virtual Visits by Doctor on Demand or Amwell, and 4 mobile health apps to our employees.
Onsite Gym
CSG's new Chicago office building provides an on-site gym.
Retirement & Stock Options Benefits
Our Fidelity plans allow you to choose your fund and have Fidelity fully manage, partially manage or not manage your plan at all. We also offer post-tax Roth options.
401(K) Matching
CSG will match up to 5% of your eligible earnings in your Fidelity 401(k). If you have between 5-9 years at CSG, the company will contribute another 1.0% of eligible earnings and 2.5% for 10+ years.
Employee Stock Purchase Plan
The ESPP provides eligible employees the option to purchase shares through payroll deduction at a 15% discount off fair market value as of the last day of the month.
Performance Bonus
CSG managers have the ability to offer yearly performance bonuses and spot bonuses to hard-working employees who are going above and beyond. We also offer trips, hard-goods and other incentives.
Child Care & Parental Leave Benefits
Generous Parental Leave
CSG offers up to 16 weeks of paid maternity leave (maternity + bonding), and 6 weeks of paid bonding leave for spouses/partners, birth mothers and adopting parents.
Flexible Work Schedule
We know everyone's life situation varies. Our employees have the ability to dictate how, when, where they work, as long as it does not interfere with their team, their work, or the business.
Remote Work Program
Every position is varies, but CSG's flexible work schedule has the option to work from home when needed. Some employees choose to work remote a few days a week, while others do so fulltime.
Family Medical Leave
LOA eligibility is based on various factors including number of hours worked per year as well as if an employee has been with CSG one year or longer.
Adoption Assistance
CSG will reimburse up to $5,000 of expenses incurred during the legal adoption of child and provide up to 6 weeks of paid bonding leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
CSG’s salaried employee flexible vacation policy is a result of CSG’s belief that performance and meeting or exceeding expectations are the measure for success, not time spent in the office.
Generous PTO
We offer 4-6 weeks of PTO for non-salaried employees.
Paid Volunteer Time
Whether building new homes with Habitat 4 Humanity, donating blood and goods to the Red Cross or matching our employees’ contributions to their favorite charities we care about our communities.
Paid Holidays
We offer 7 paid US holidays. New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, the day after Thanksgiving, and Christmas Day.
Paid Sick Days
Eligible employees may accrue up to 80 hours per calendar year of paid sick time. This time is often broken up by the hour for doctors visits, taking care of sick kids, etc...
Perks & Discounts
Casual Dress
We want our employees to be comfortable and dress in whatever will allow them to perform at their best.
Commuter Benefits
CSG has partnered with WageWorks to offer you a comprehensive Commuter Benefit Plan.
Company Outings
CSG has company-wide annual holiday parties and other events throughout the year.
Relocation Assistance
Varies job opening to job opening.
Professional Development Benefits
Job Training & Conferences
Professional development is extremely important to CSG, as such participation in conferences, trainings and other events are strongly encouraged and often paid for.
Tuition Reimbursement
CSG encourages career and personal development of its employees by providing financial assistance (up to $3,000 annually) for educational opportunities.

Additional Perks + Benefits

Unlimited Vacation, Competitive Parental Leave, 401k Match, Medical Insurance, HSA/FLEX Plans, Dental Insurance, Vision Insurance, Non-Profit Gift Matching Program, Employee Stock Purchase Plan, Paid Holidays, Education/Tuition Assistance, Commuter Benefits, Adoption Assistance, Local Memberships & Discounts, Travel Accident & Medical Insurance, Life Insurance, Short & Long Term Disability Insurance, AD & D Insurance, Leave of Absence Plans, Medical, Legal Counseling, Free Health Risk Assessments, Free Flu Shots, Tobacco Cessation Program and More!

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