Director of Product Design

| Chicago

Job Description Summary

We are looking for an individual who can come in and help drive an overall shift in how Software development is done. Quite often UX is an afterthought at most companies and we are looking for someone who has proven experience in making it one of the key pieces of the conversation from the first conversation with our clients. We realize this type of change has many challenging aspects, it is not only ensuring you have a seat at the table as a part of the initial conversations but also educating Developers, Product Managers, Project Managers on the importance of thinking around UX throughout the entire SDLC.

All of this sounds great but what type of support does this person have? To ensure this person is successful, this individual will be reporting up to the SVP who leads our Product Management and Product Strategy and who happens to share the same vision and need.

This person will be defining our overall design strategy as well as process for our user experience teams. We are looking to keep our software cutting edge and we want someone who is current on UI/UX design trends and programming techniques, so we can introduce new tools and methods as necessary.

 

Job Duties

  • Build out an overall Design Lab that is entirely focused on improving the overall experience for our users from a desktop as well as mobile perspective.
  • Work with Senior Leadership to help gain buy-in around the need for moving UX into the beginning part of the SDLC
  • Start out with driving 2-3 product innovations and start to build out a larger product suite with a consistent UX experience that not only feels easy to navigate but also identifies ways that we can make our clients happier
  • Collaborate closely with product managers and development to take projects from early business requirements to rapidly create and validate a product visions
  • Understands the Software industry and has proven experience driving this type of adoption and change
  • Defend design choices using previous user research, heuristics and usability standards
  • Lobby for and plan validation activities to ensure a delightful user experience
  • Work closely with Design Researchers to understand stakeholders, users and the markets in which they operate
  • Work closely with Designers and developers to ensure intended experiences are carried through
  • Demonstrated ability to synthesize real user feedback into designs
  • Demonstrated ability to create click through prototypes to test and validate working hypothesis with users.
  • Working knowledge of how compositions translate to HTML, JavaScript and Cascading Style Sheets (CSS) used to deliver feasible designs

 

Qualifications

  • Bachelor’s Degree, or equivalent work experience
  • At least 12 years of total experience in the User Experience field
  • An individual who has been able to build out an internal cultural transformation
  • Experience designing and standing up a UX Lab for a Software Company
  • experience in Agile, Scrum and Lean approaches.
  • At least 5 years of experience in working in a collaborative team and directly with developers implementing designs.
  • At least 2 years of experience in producing accessible designs.
  • Readiness to travel 20% annually

 

Why Choose CCC:

 

We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.
What we value is simple - customers, employee commitment, collaboration and clear communication.

We hire people who will embrace the company’s goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.
We make it a priority to keep employees healthy, happy and enriched.

 

  • Healthy - Wellness programs, competitive medical benefit offerings
  • Happy – Recognition programs, a confidential employee assistance program, Perkspot/employee discount program and potentially flexible work arrangements such as staggered start times
  • Enriched – Tuition reimbursement, training and learning programs, and leadership development opportunities

 

Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart—a certified LEED (Leadership in Energy and Environmental Design) building.

 

Please Note: Contingent Workers, Field Inventory Representatives and Interns are not eligible for the benefits above.

 

CCC Information Services was recognized by Forbes as one of America’s Best Mid-Sized Employers in 2018 and ranked #17 in the Top 100 Digital Companies in Chicago in 2017 by Built In Chicago.

 

CCC is ready to help you shift your career into high gear. Let's get started!

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • SpringFrameworks
    • HadoopFrameworks
    • HBaseDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • NoSQLDatabases
    • SparkDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • JIRAManagement
    • WordpressCMS

Location

Two city blocks and twenty-five stories of innovation and culture. theMART is interwoven into the fabric of Chicago’s history as an innovator in tech

An Insider's view of CCC

How would you describe the company’s work-life balance?

I've been here 5 years, and I learn something new everyday. I have the opportunity to grow my skill set, the flexibility to spend time with my family, and the support to accomplish my professional goals.

Prasanthi

Manager, Quality Assurance

How do you collaborate with other teams in the company?

There is a strong focus on learning and progressing from missteps, with the ultimate goal of making sure we meet
business needs. I have the flexibility to talk directly to people outside of my immediate team which speeds up the delivery process, and aids in responsiveness.

Jennifer

Services Delivery Manager - Austin, TX

How has your career grown since starting at the company?

When I started as an intern at CCC, I was trusted to work with extraordinary technology. Now, as a DevOps Manager, I get to work on those technologies and new ones with other pioneers - that type of innovation ignites my creativity.

Amin

Manager, DevOps

How do you empower your team to be more creative?

Our teams are technically adept and highly capable. Equally, if not more importantly, they have a passion and desire to learn. We're not satisfied just cranking out code, there is a strong desire to learn about our customers and be creative

John

Director, Product Development

How does the company support your career growth?

Employees get to learn about multiple products across our entire customer base. This allows employees to figure out what area aligns best with their strengths and interests, and where they are looking to grow.

Susanne

Manager, Operations

What are CCC Perks + Benefits

CCC Benefits Overview

Perks are fun, but they should also be highly functional. So we offer more than just free coffee and gym membership benefits (though we've got those, too). We offer comprehensive and well thought-out benefits for your health, happiness and bank account.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CCC's Flexible Spending Accounts (FSA) help employees cover out-of-pocket expenses with pre-tax contributions for medical, dental, vision, prescription drug, and dependent care expenses.
Disability Insurance
CCC provides short-term and long-term disability insurance.
Dental Benefits
CCC provides two dental plans with Aetna, PPO and DMO.
Vision Benefits
CCC provides two vision plans with VSP.
Health Insurance Benefits
CCC offers four medical plans offered through BCBSIL (PPO, Health Savings Account [HSA], Health Care Account [HCA], and Kaiser Permanente HMO.
Life Insurance
Pet Insurance
Wellness Programs
CCC's wellness programs includes bio-metric screenings, financial wellness, and weight loss programs. All of these are provided free of charge.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
CCC offers ROTH and/or pre-tax contributions.
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
CCC allows employees to work remotely pending their team and manager's discretion.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Monthly in-house happy hours organized by our CCC employees. Often these have themes for each month depending on time of year. March Madness, Cubs vs White Sox, Mardi Gras, and more!
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
CCC offers tuition reimbursement to an accredited academic institution for all full-time employees up to $5,250 annually.

Additional Perks + Benefits

We know that investing in employee development is crucial. Employees have access to the CCC Learning Academy. The CCC Learning Academy was created as an internal platform for you as an employee. You come here to learn new skills such as time management, cooking, financing a home or career and business development. We empower our employees to learn within these four walls, but then go out and collaborate on these ideas with friends and family

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