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Strategy and Operations Analyst - Global Program Management

| Chicago

 

Can you find and solve problems we haven't discovered yet?

 

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

 

The Strategy and Operations Analyst will be a part of the newly formed Global Programs team and is responsible for using data-driven insights to drive business transformation initiatives globally. As a Strategy and Operations Analyst, you will collaborate with partners across multiple functions and regions establishing and socializing key performance indicators to track initiative performance. You will work closely with functional SME’s to align metric outputs to opportunities for improvement and develop business cases to drive step-function improvements in Groupon’s business.

 

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and passionate about helping local businesses thrive. Does that sound like a compelling place to work?

 

You’ll spend time on the following:

  • You will collect, analyze, and evaluate data to understand macro business trends and measure effectiveness of business transformation initiatives

  • You will partner with business stakeholders, analytic and data specialists from around the company to develop globally consistent reporting and tools to drive accountability

  • You will work closely with Finance to develop business cases, forecasts and long-term plans

  • You will communicate performance trends and analyses to key partners across the organization.

  • Help identify the tools and design the processes needed to implement new business ideas and concepts

  • Assist with special financial and business related studies

  • Assist the team with coloring in the lines in the team coloring book

 

We’re excited about you if you have:

  • Bachelor’s Degree in Business, Economics, Business Information Systems or related fields

  • 3-5 years of professional experience, preferably in management consulting, e-commerce, or other equally rigorous and quantitative positions

  • You're deeply analytical, with advanced Microsoft Excel. Knowledge of SQL/Teradata preferred.

  • You are passionate about working with data, measuring performance, and making decisions based on quantitative and/or deductive reasoning.

  • You are able to convey complex information to a broad audience either by email, chat, phone or slide show

  • You have experience working with and influencing decision-makers and executive leadership in the past

  • You're a creative problem solver who can identify problems unilaterally and recommend effective plans of action

  • You're able to work independently, take initiative, and remain flexible in an ever-changing environment

 

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here for the latest Groupon news. Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it. Hear from real Groupon team members and learn more about our employee resource groups. If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.

An Insider's view of Groupon

How would you describe the company’s work-life balance?

Groupon provides an environment where I can strive for maximum work-life effectiveness, room for growth, and there is always something new to do. I enjoy spending lots of time at work because I love what I do; the hours are not burdensome, Groupon fits me. I define success in my own terms & Groupon provides us with the flexibility to be successful.

Milan

Senior Manager of Operations

What kinds of technical challenges do you and your team face?

We are working on arriving at the optimal attribution models across different areas of our business. For example, the attribution of a purchase to a specific experience — a home page feature, an email, a push notification — likely has a different window of time where we can reasonably say a specific purchase is a result of a specific experience.

Kristi

Data Scientist

How has your career grown since starting at the company?

Here at Groupon, what you do matters. I got my start at Groupon as an intern and have had the opportunity in the past (almost) 5 years to build out a global volunteer program that has engaged over 5,000 employees in over 63,000 hours of service supporting the work of close to 650 nonprofit organizations.

Alicia

Program Manager, Employee & Community Engagement

What projects are you most excited about?

Recently, we committed to having 100% of our job descriptions reviewed for gender balance by the end of 2018. Also for 2018, work will continue with our Employee Resource Groups, who play a pivotal part in the attraction and selection of diverse top talent, and themselves can be developed and promoted into company leaders.

Carlos

Head of Diversity Recruitment

What are Groupon Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs

Additional Perks + Benefits

Fitness benefits. Free office shuttles. Paid parental and family leave. Comprehensive sales training program. Sense of joy. Onsite cafes. Unlimited Routine Time Off (RTO). Flexible spending accounts. Life & AD&D insurance. 401(k). Disability coverage.

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