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Senior Data Analyst

ABOUT US

Founded in 2012 and headquartered in Chicago, IL, Pangea started with the mission of making money transfer simple, fair and safe. Since then, we’ve strived to enhance the security and reduce the costs and pain points of international money transfer.

As Pangeans, we value introspection, accountability, empowerment, excellence, and above all, kindness. We believe in a fierce dedication to customer experience. We know that diversity is the key to innovation and creativity. If you have a growth mindset and you thrive under pressure, you’re a great fit for our team!

ABOUT THE ROLE

As our company continues to grow, we are adding a Senior Data Analyst to contribute to this momentum. We are looking for an analyst to partner primarily with our product and marketing teams to help improve customer onboarding and retention. This role requires someone passionate about collecting and analyzing data to improve customer experience, forming and investigating testable hypotheses, and explaining results that will be used to make product and marketing decisions. You can expect to set up and analyze A/B tests for new experimental features and marketing campaigns, generate and size opportunities to prioritize product features, and define key performance metrics.

The ideal candidate will be comfortable working with data programmatically (you write SQL and can code in R or Python). You will impress us with a portfolio demonstrating analytical techniques like multivariate regression, hypothesis testing, predictive modeling, machine learning, and/or logical data modeling. As this small team continues to grow there's also an opportunity to help shape and guide its expansion through mentorship and advocacy across the company.

RESPONSIBILITIES

  • Refined user segments to help understand patterns and behaviors in order to target the most profitable users and maximize customer lifetime value.
  • Partner with our product and marketing team to utilize data to inform growth, optimization,  and user retention efforts.
  • Instrument conversion funnels in tools like Mixpanel, Leanplum, and Google Analytics and lead reporting on funnel metrics.
  • Partner with the software engineering team to design, deploy and measure A/B tests to drive incremental improvements in Pangea products.
  • Assist teams in various departments with building and improving their dashboards reporting out performance to the rest of the company.
  • Contribute to our data warehousing strategy by crafting dependable data pipelines and automated reporting using expertise and understanding of the product and marketing teams’ data models.

QUALIFICATIONS

  • 2+ years of experience as a professional data analyst, business analyst, or other analytics intensive role
  • Bachelor’s degree with courses in mathematics, statistics, econometrics, computer science, engineering, or relevant quantitative academic areas
  • Exposure and relevant work experience using statistics and programming to derive insights and automate work processes
  • Excellent ability to communicate technical information to non-technical audiencesPassion for research, exploration, and self-learning

Pangea is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages

Location

Pangea is headquartered in Chicago's River North neighborhood.

An Insider's view of Pangea Money Transfer

What kinds of technical challenges do you and your team face?

We constantly refine our mobile app experience to help people send money to friends and family. Behind the scenes, we build robust APIs that coordinate money transfers across many financial networks worldwide using a diverse and evolving tech stack based on AWS. We have a motivated team that is eager to take on any challenge.

Nick

VP of Engineering

What makes someone successful on your team?

What I love about Pangea is that it continues to be a place that rewards hard work and initiative. For those who can thrive in an ambiguous environment and take ownership to solve problems, Pangea offers a fantastic opportunity to see the impact of your efforts.

Josh

GM

How do you empower your team to be more creative?

You have to encourage a culture of trying new things. For people to be creative, they have to be allowed to think outside the box, and to do that they have to be OK with failure. We have to be introspective and get better each time, but failure is part of the process. That's the only way to get better.

Nishu

CEO

How does your team reward individual success?

We have a program called Pangea Props that gives everyone the ability to reward team members for their accomplishments. Props are published on a slack channel for everyone to see. It's fun to see what people are working on and help celebrate big wins. Employees can cash out their Props for real prizes like gift cards or charitable donations.

Carolyn

Director of HR

What are Pangea Money Transfer Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Pangea contributes to employee Health Savings Accounts twice a year.
Disability Insurance
Dental Benefits
The cost of Pangea's dental plan with MetLife is covered 100% by Pangea.
Vision Benefits
The cost of Pangea's vision plan with MetLife is covered 100% by Pangea.
Health Insurance Benefits
The cost of Pangea's healthcare plan with Atenea is covered 100% by Pangea. We also contribute $500 to each employee's Health Savings Account (HSA) yearly.
Life Insurance
Wellness Programs
Pangea proudly provides employees with reimbursement for gyms, fitness equipment, and race entry fees.
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Pangea 3 months of paid maternity leave, 6 weeks of paid adoption leave, and 3 weeks of paid paternity & same-sex partner leave for new parents with at least 1 year of service.
Remote Work Program
Pangea lets all employees work remotely at least once a month.
Vacation & Time Off Benefits
Generous PTO
Pangea's vacation policy includes up to 22 days of PTO for all employees, and increased amounts for each tenured employees.
Paid Volunteer Time
Pangea encourages employees to give back with paid volunteer time of 1-day per year.
Sabbatical
Pangea offers full-time employees with 4 years of continued service the opportunity to take a 2-week paid sabbatical.
Paid Holidays
Paid Sick Days
Pangea offers paid sick days of up to 5 days per year for all employees.
Perks & Discounts
Casual Dress
Commuter Benefits
Pangea reimburses employees for 100% of their monthly Ventra pass and up to $105 of their monthly Metra pass.
Company Outings
Game Room
We occupy the whole 3rd floor, and any room can turn into the game room after a long week. Meet us in the kitchen for carrom showdowns, or near the CEO's office for a Foosball tournament.
Stocked Kitchen
Our office manager has our kitchen stocked with grab & go snacks, breakfast & all the LaCroix you can handle. Not to mention, Friday treats like ice cream sundaes.
Some Meals Provided
Happy Hours
Recreational Clubs
We take beach volleyball (kind of) seriously.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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