Product Insights Manager

| Chicago
Home Chef is building new ways to navigate the booming meal kit delivery industry. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
Role summary:
We’re looking for a candidate with a unique skillset – an independent go-getter who is just as comfortable running group whiteboarding sessions on new product development, as they are spending hours in a freezer tracking operational tests on a new piece of packaging they helped design.
The types of projects for this role will vary greatly and will span everything from retail channel development, product management, packaging design, and consumer insights and analysis, to culinary and operations.
Applicants must be motivated, a problem solver by nature, eager to learn, data-driven and ready to get a crash course in addressing the challenges faced by a fast-growing company. This role will be based in Chicago, IL, with some travel to other facilities.
The position is part of the Product Insights team. This is not a Marketing or Data team role.
Only applications with resumes will be considered.

Responsibilities

  • Manage the full retail product lifecycle from A-Z – relationship management, recipe setting, alignment with food supply chain, packaging development, food quality, transportation and follow-up analyses 
  • Identify customer needs through proactive outreach including customer surveys, focus groups, ethnographic studies, user testing and other methods
  • Find, test and develop data-driven new product plays, business opportunities and product improvements managing the process from ideation all the way through to rollout
  • Work cross-functionally with internal and external stakeholders including Operations, Supply Chain, Culinary, Marketing, Tech and Production to identify product-related questions, test and iterate on different hypotheses and implement improvements
  • Develop new methods and techniques to improve how we understand our customers, the meal kit industry and the broader e-commerce, retail and food space
  • Maintain updated information on the competitive landscape and retail market trends
  • Drive business results by injecting product and consumer insights into all aspects of the business
  • Become an expert on the operations and culinary sides of the business to understand how all products are used end-to-end from sourcing to production
  • Manage multiple stakeholders on projects to drive measurable impact

Requirements

  • Bachelor’s Degree. An advanced degree is a plus
  • 3-4 years of experience in a rigorous fast-paced work environment – consulting, finance, CPG/FMCG, etc.
  • Ideal candidate will have experience working with national retail chains and a strong knowledge of the food space 
  • Advanced analytical and problem-solving skills with a demonstrated ability to prioritize work streams based on value creation and alignment with the Home Chef strategy
  • Exceptional Excel and Google Sheets analytics with an innate feel for numbers
  • Independent self-starter inclined towards finding solutions without significant oversight
  • Intellectually curious, with a strong interest in the food, e-commerce and start-up space
  • Results driven active problem solver with a natural desire to get things done
  • Must have a sense of urgency and the ability to deal with ambiguity
  • Strong communicator and relationship builder

Perks and Benefits:- Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!- Direct access to senior management – our leadership team works alongside our team members every day- Comprehensive medical, dental, and vision insurance- Generous paid time off (PTO) policy- 401k program - Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses- Free water taxi, discounted gym membership, and daily bike storage for Wrigley building employees- Cold brew coffee on tap at no charge- Employee discounts for Home Chef meal kits- Free lunch every Friday and snacks and beverages on hand every day- Casual dress Home Chef is an equal employment opportunity employer

Read Full Job Description

Location

Located in the iconic Wrigley building, our location offers the best of the Loop and River North. Close to transportation, restaurants & shops.
400 N. Michigan Ave, Chicago, IL 60611

What are Home Chef Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided

Additional Perks + Benefits

Direct access to senior management – our leadership team works alongside our team members every day. Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses. Free water taxi, discounted gym membership, and daily bike storage for Wrigley building employees. Cold brew coffee on tap at no charge (Wrigley office location). Employee discounts for Home Chef meal kits. Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

More Jobs at Home Chef24 open jobs
All Jobs
Data + Analytics
HR
Marketing
Operations
Product
Project Mgmt
Sales
Content
Product
new
Home Chef
Data + Analytics
new
Home Chef
Data + Analytics
new
Home Chef
Marketing
new
Home Chef
Product
new
Home Chef
Sales
new
Home Chef
Project Mgmt
new
Home Chef
Operations
new
Home Chef
Project Mgmt
new
Home Chef
Operations
new
Home Chef
Data + Analytics
new
Home Chef
Operations
new
Home Chef
Data + Analytics
new
Home Chef
Content
new
Home Chef
Data + Analytics
new
Home Chef
Content
new
Home Chef
Data + Analytics
new
Home Chef