Director, Data Quality and Data Governance

Job Description

McDonald's is looking for a Director of Enterprise Data Governance and Data Quality to join our Chicago office. In this role, you will be responsible for defining and implementing enterprise data management and governance strategies and improving data processes and quality by working with business stakeholders to ensure alignment across the organization. You’ll also be responsible for setting vision and direction and for ensuring alignment between data architecture, business strategy, and data governance. Overall you will serve as an evangelist for the value of well-governed and well-architected data across the enterprise and how this discipline delivers tangible business value.

We are moving fast and are adding to our elite team. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders in our industry and believe we are better when we work together. Over the last year, we have launched home delivery, radically enhanced the digital experiences of our restaurants, introduced mobile pay and have so much more to come.

That said, the biggest area of increase in our spending has been in technology, which is helping to drive our growth. We’re looking at how to use technology to improve the customer experience and build new customer experiences. We’re also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees’ jobs more interesting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the team that is helping to make a Better McDonald's!

Responsibilities

You will roll out an enterprise wise data governance framework, with a focus on improvement of data quality and the protection of sensitive data through modifications to organization behavior policies and standards, principles, governance metrics, processes, related tools and data architecture
You are responsible for identifying data quality issues and creating enterprise-wide data quality remediation plans, implementation of data controls, budgeting and resource allocation
Have oversight and ensure that standardized data governance "tools" including data requirements documents, data lineage work flows, metadata forms, data models, etc. are used across the organization
Find opportunities of process improvements to ensure data meets following characteristics, including but not limited to: accuracy, validity, reliability, timeliness, relevance and completeness
You will build, lead and facilitate a Data Policy Governance process to identify and understand the critical data issues in terms of business impact/risk/opportunity and ensure data policy enforcement and compliance
You will establish and maintain partnerships with key business partners to develop and drive strategy regarding data quality and functional system administration and deliver status updates on the Enterprise Data Management dashboard
You will set formal standards, policies and processes regarding data quality management

Minimum Requirements

Required skills:
You have your BS or MS in Computer Science, Electronic Engineering or equivalent experience
You have 6+ years of experience in Data Management, Data Governance and Data Quality positions
Desired skills:
MBA or other related graduate level degree desirable
Proven success in leadership role and vision
You are adaptable and have excellent interpersonal, communications, and presentation skills
You are experienced in all facets and tools of data management including data architecture and modeling, data quality, data warehousing, business intelligence, and metadata management
You love leading Data Governance programs: heavy emphasis on developing and implementing data standards, policies, practices, and procedures that lead to substantive improvements in data integrity
Strong analytical skills with the ability to identify quantify and effectively raise business risks associated with data quality

 

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Technology we use

  • Engineering
  • Product
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    • OracleDatabases
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    • CustomDatabases
    • CustomAnalytics
    • CustomDesign
    • Custom Management

Location

In the heart of the West Loop, a vibrant and rapidly growing tech neighborhood. Our new HQ is accessible by all forms of transportation.

An Insider's view of McDonald's Technology

What’s the vibe like in the office?

The entrepreneurial spirit at McDonald’s is noticeable at all levels. People inspire; people are nimble; people are team-driven; people are focused on evolving and improving. When you walk around the space, you can feel the energy that comes from collaboration and problem-solving. I am motivated to push myself every day.

Jen

Product Manager, Global Mobile App

What kinds of technical challenges do you and your team face?

We are providing insights and real time event data for decision making and marketing activation at a scale very few other companies can compare to. We are moving from a 1 to many CRM strategy to a 1 to 1 contextual and personalized experience for our customers and are watching our data drive the direction of feature development within McDonald’s.

Eric

Sr. Manager, Digital Analytics

What does career growth look like on your team?

Working at a company of this Global scale has stretched my skills like never before. The sheer number and variety of customers using the product I work on every day is both challenging and exhilarating; developing my skillset in a way that would be hard to match elsewhere

Jade

Sr. Product Manager, Kiosk

What's the biggest problem your team is solving?

McDonald’s has a few consistent challenges that we’re always solving for - scale and flexibility are critical. Every piece of technology that we build has to be scalable to 30,000+ restaurants! The second challenge is flexibility –we need to provide a consistent and reliable experience, and every restaurant is unique!

Whitney

Product Capabilities and Innovation

What are McDonald's Technology Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental Benefits
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care.
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Retirement & Stock Options Benefits
401(K) Matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
We offer Dependent Care Spending Accounts where you fund the accounts with pre-tax contributions.
Generous Parental Leave
We offer a variety of parental leave: paid parental leave, maternity leave, adoption leave, and unpaid paternal leave.
Flexible Work Schedule
We offer summer hours (short Fridays) from May through the end of September!
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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