Business Intelligence Engineer

| Chicago

 

Can data really help local businesses around the world thrive?

Are you ready to test your skills using massive amounts of information to make critical business decisions?

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

As a part of our Technology organization, our Revenue Management Analytics and Platform teams strive to be the voice of the customer in the decisions Groupon makes. We develop and use cutting-edge data technologies and data science algorithms to sift through large amounts of data and distill it into information about our customers' wants and needs. We then integrate these insights into our automated decision-making systems to constantly improve our services.

 

As a Business Intelligence Engineer you will be tasked with improving the data and reporting infrastructure that guides decision-making across Merchandising, Category GMs, and the broader Revenue Management team. You will partner closely with the Analytics team to create data-driven solutions to business problems. The ability to conceptualize and create user-friendly self-service solutions is critical to be successful in this role. Our business is evolving quickly and we need you to think long term, but deliver incrementally.

 

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

You’ll spend time on the following:

  • Understand business requirements to translate needs into actionable insights harnessing large and diverse complex data sets  

  • Interpret analysis and experiments, present/ communicate findings to partners across the organization

  • Use machine learning to build models that can address areas like user segmentation, churn, affinity, and conversion rates

  • Work with product and service teams to identify questions and issues for big data analysis and experimentation

 

​We’re excited about you if you have:

  • Bachelor’s degree in Computer Science or equivalent with substantial big data, data warehousing, analytics, and report development experience

  • 4+ years of work experience with a heavy emphasis on data mining and creating data visualization, e-commerce background is a plus

  • 4+ years of experience of SQL programming is required

  • 4+ years of experience with Hive, Hadoop, and Python required

  • Familiarity with MPP systems like Teradata is a plus; Splunk experience is a plus

  • You have an understanding of machine learning/applied math topics, such as probability, statistics models, and optimization techniques, etc.

  • You consider yourself a budding expert in SQL, Python/R, Tableau

  • You have an understanding of data warehousing concepts and ability to build and work with data from different sources efficiently

  • You have hands-on experience with A/B experimentation design and evaluation

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.

An Insider's view of Groupon

How would you describe the company’s work-life balance?

Groupon provides an environment where I can strive for maximum work-life effectiveness, room for growth, and there is always something new to do. I enjoy spending lots of time at work because I love what I do; the hours are not burdensome, Groupon fits me. I define success in my own terms & Groupon provides us with the flexibility to be successful.

Milan

Senior Manager of Operations

What kinds of technical challenges do you and your team face?

We are working on arriving at the optimal attribution models across different areas of our business. For example, the attribution of a purchase to a specific experience — a home page feature, an email, a push notification — likely has a different window of time where we can reasonably say a specific purchase is a result of a specific experience.

Kristi

Data Scientist

How has your career grown since starting at the company?

Here at Groupon, what you do matters. I got my start at Groupon as an intern and have had the opportunity in the past (almost) 5 years to build out a global volunteer program that has engaged over 5,000 employees in over 63,000 hours of service supporting the work of close to 650 nonprofit organizations.

Alicia

Program Manager, Employee & Community Engagement

What projects are you most excited about?

Recently, we committed to having 100% of our job descriptions reviewed for gender balance by the end of 2018. Also for 2018, work will continue with our Employee Resource Groups, who play a pivotal part in the attraction and selection of diverse top talent, and themselves can be developed and promoted into company leaders.

Carlos

Head of Diversity Recruitment

What are Groupon Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs

Additional Perks + Benefits

Fitness benefits. Free office shuttles. Paid parental and family leave. Comprehensive sales training program. Sense of joy. Onsite cafes. Unlimited Routine Time Off (RTO). Flexible spending accounts. Life & AD&D insurance. 401(k). Disability coverage.

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