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SENIOR MANAGING EDITOR & SPOKESPERSON - CONSUMER

| Chicago
SENIOR MANAGING EDITOR & SPOKESPERSON - CONSUMER
 
TransUnion is committed to finding innovative ways information can be used to help businesses and consumers make smarter decisions.” -Chris Cartwright
 
What we’ll bring:
  • A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.
  • Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.
  • Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius.

 

Impact you’ll make:

  • You have the unique opportunity to impact the way different audiences interact and relate to our solutions and brand. You will keep consumers engaged by developing content focusing on key initiatives in the consumer interactive business and the brand. You will share TU’s stories of consumer empowerment and design highly personalized messaging for each and every consumer interaction. Using channels ranging from social media and PR to call center associates, you will connect TU’s efforts/energies to the hearts and minds of consumers everywhere
  • As TransUnion’s consumer spokesperson, your knowledge of our solutions and your deep empathy for consumers will elevate the TransUnion narrative in all media
  • As a storyteller you will set the brand voice & tone across all our digital products and platforms and every channel in which the consumer engages
  • You will help design content frameworks and standards for the creation, curating, publishing, testing and governance of original, licensed, and user-generated content. You will promote reuse, dynamic assembly and distribution across multiple channels. You will nurture key relationships with influencers, agency partners and consumers to craft compelling narratives and ensure timely delivery to the content plan
  • You will ensure the quality and effectiveness of all consumer content and guide content through each stage of governance

What you’ll bring:

 

  • At least 10 years of marketing and communications experience, ideally with a background in journalism or PR/Digital/Social
  • We’re looking for someone with the sensibilities of a journalist, the mindset of a content marketer, the pragmatism of a technologist, and the creativity of a screenwriter. You are a natural storyteller. It is a given that you are gifted with words, creative, able to craft, curate, source, verbalize, and design engaging content. A journalistic mindset and passion for uncovering and bringing to life the ‘deeper story’ via multimedia storytelling and the spoken word
  • A real desire to understand and improve the consumer experience with a professional and personal portfolio of useful and delightful content solutions across a variety of media
  • You are charismatic, authentic and credible. You are comfortable in front of the media and can capture positive attention, and instill calm in a crisis
  • Great networking and influencing skills are a must, as is excellent project management skills and attention to detail
     

We’d love to see:

  • Experience with content management systems and content models
  • Experience working collaboratively with an agile product team to deliver outstanding experiences through iterative releases
  • Knowledge of mobile first and responsive content strategies
  • Knowledge of natural language processing and conversational UI
     
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. 
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • SQL, SAS, R, Hadoop, TableauLanguages
    • AccessDatabases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • Microsoft ProjectManagement
    • TumblrCMS
    • HubSpotCRM
    • IntercomCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • Campaign MonitorEmail
    • MailChimpEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

555 W Adams St, Chicago, IL 60661

What are TransUnion Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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