Content Quality Specialist

| Chicago

SPINS, a Chicago-based SaaS company, is seeking to hire a Content Quality Specialist for its Content Services team.

By leveraging SPINS’ industry-leading proprietary data and analytics, our technology enables deeper, more engaged relationships between Retailers, Brands and Consumers through our platform, web, and mobile products.

WHO ARE WE?

  • We eat collaboration and curiosity for breakfast
  • We communicate quickly and succinctly
  • We believe in roles instead of jobs
  • We take initiative independently and hurdle challenges together
  • We discuss, debate, decide and do with the same rapidity as we iterate our platform
  • We are a talent ecosystem whose health is predicated on each individual’s ability to support every other individual’s success.

WHO ARE YOU?

  • Someone energetic, empathic and earnest
  • Someone who wakes each morning thinking of which opportunity they will grab today
  • Someone that refuses to give up when the path isn’t paved
  • Someone that consistently delivers quality work on schedule
  • Someone who would rather build the right tool to do the job than wait until they’re handed one
  • A creative thinker as adept at looking at the Big Picture as they are at the details
  • An obsessive perfectionist that knows when to put down the paintbrush and ship
  • The kind of person that can expertly use an Onion headline as an analogy in a serious strategy meeting.

WE'LL BE COUNTING ON YOU FOR...

The role requires experience in the Natural Products or Conventional Grocery Industry and knowledge of the departments, brands, products and attributes that fuel the industry. A passion for health and wellness and a desire to work in an entrepreneurial environment will be important for success. Attention to detail and the ability to work in a fast paced growing environment are important.

You'll be expected to enter data in our web-based application according to SPINS protocol and meet accuracy targets that are provided by your team leader. You'll be following SPINS quality control protocols to uphold data entry and accuracy standards, as well as resolve quality control reports as assigned by your team leader. In addition, you'll research and audit product information on natural products using images, manufacturer data, and SPINS partners while updating Content Services with additional product information. Your job will include communicating Content Services initiatives and informing frameworks for enhanced and new quality control protocols. 

YOU'LL PROBABLY HAVE...

  • Bachelor’s Degree
  • 2 years’ experience in a natural/organic/specialty gourmet grocery retail environment
  • 2 years’ experience analyzing large datasets and/or Master Data Management
  • Strong oral, written, interpersonal, organizational and project management skills
  • Ability to draw conclusions from data and summarize results quickly and efficiently
  • Ability to work independently and against compressed timelines
  • Detail-oriented
  • Exposure to natural/organic/specialty gourmet grocery product sales data desired
  • Exposure to syndicated data (SPINS, The Nielsen Co., IRI and/or Consumer Packaged Goods manufacturing setting) desired
  • Adept at learning new technologies and business functions
  • Maintained focus on customer satisfaction
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

We are just steps from the Merchandise Mart, located in the bustling River North neighborhood of Chicago.
222 W. Hubbard Street, Chicago, IL 60654

Insider's spotlight

How do you collaborate with other teams in the company?

If you work on the engineering team, you get to understand the end to end process. You are not siloed to one team, you can move into areas you’re interested in. It helps you understand the business

Subha Adusumalli

Engineering Manager

How has your career grown since starting at the company?

“I’ve worked with corporate companies for many years and I really love the organic feel of SPINS. I have opportunities and encouragement to do what I need to do to get my work done. If you’re willing to put in time and work hard and passionate, you can do so much more than your job, I get to touch so many things.

Janice Yee

Senior Software Engineer

Perks of working here

401(K) Matching
401(K)
Casual Dress
Commuter Benefits
Company Outings
Dental
Flex Work Hours
Game Room
Generous PTO
Happy Hours
Health Benefits
Onsite Gym
Generous Parental Leave
Sabbatical
Stocked Kitchen
Vision
Volunteering Opportunities
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