Content Manager

| Chicago

The Why

At TopstepTrader, individuals fully own their roles and are charged with meaningfully driving results.  We work fast and continuously optimize our products to reach more and more traders worldwide. 

One of our most exciting initiatives right now is building out our content resources, and our goal is to have 50% in video format by next year. We’re diving into SEO even more, and we’re always working to provide more engaging content to our users. The Content Manager will not only have the autonomy to build a strategy and set it in action, but will also have a close working relationship directly with our awesome VP of Marketing, making communication smooth and projects efficient (oh, and fun). Speaking of fun, if you are a digital native, the opportunity to influence our social channels is also a perk!

Excited about this opportunity? Read on.

The Role, along with everything you’d expect

  • The Content Manager role is an ideal opportunity to marry your experience creating engaging content with a passion for trading and financial markets
  • The role is also a great fit for candidates who are interested in learning how to engage a worldwide audience across multiple channels
  • The Content Manager will work very closely with the VP of Marketing, an energetic strategic-thinker, and will have significant exposure to the CEO, senior leaders, and all function heads
  • Along with autonomy, you can expect lots of work diversity. This role includes everything from managing an internal and external freelance staff, to social expertise, to producing podcasts and blogs, to keeping current on the latest in video and branding trends. No two days are the same and we’ll be learning right along with you!
  • Manage 2-6 person content team, consisting of video and audio talent, according to our company values. This includes monthly one-on-one meetings, professional development goals, and overall quality performance toward achieving business content goals
  • Manage rotating team of freelance writers to ensure all content priorities are fully staffed, and all content pieces are consistent with our brand and voice

The Ideal Candidate

  • Financial and/or knowledge of markets would seriously be ideal. We need someone who knows what our traders care about engaging with; we believe our users are the center of our work, and our content strategy is a main pillar of our work
  • Experience in digital marketing best practices. You don't have to be a pro, but basic knowledge of video distribution and analytics, social media distribution and analytics, and common metrics associated with content strategy are a must
  • Proven experience in full cycle of content. We need someone to own the vision and goal setting of each content piece through to the implementation and reporting
  • Previous experience managing a small team. We envision team management being about one third of your time, and we believe in the well-being of our team, so capable leaders are essential
  • Smart and approachable. Our entire company will rely on the Content Team for aspects of different projects, and we're team players. As the employees are our clients, establishing a great rapport is one of the most important aspects of the role
  • Ability to prioritize initiatives and communicate clearly across the company.As a small company, we always have a lot going on, and we rely on our teams to have the skills to navigate the best way to accomplish our goals.
  • Excellent English writing skills, attention to detail, time management skills, and overall positive attitude. We thought these were assumed, but better safe than sorry.
  • Thoughts on the Oxford comma. Yes or no? Must have an opinion, and the right one

The Benefits

  • Competitive salary and bonus incentives 
  • 401(k) plus match, to help plan for your future
  • Access to senior management and mentoring opportunities
  • Monthly team Innovation Labs, which contribute to long term strategic decisions
  • Vacation bonus, when you take off 5 consecutive days to fully clock out
  • Professional development budget, provided for continuing education, training, and workshops
  • Employee Assistance Program, for when you need some professional support in your personal life
  • Company parties and outings, happy hours and catered lunches, breakfast and snack bar
  • Annual company-wide Step Up Day, a day spent giving back to our community
  • Casual work environment and dress code
  • Summer Friday (flexible) hours 
  • Opportunities to work from home
  • Pre-tax spending accounts, for your health and medical needs plus transportation
  • Paid time off (starting at 15 days, increasing annually), plus paid holidays, paid sick days, and paid volunteer hours
  • Medical, dental, vision, life, long-term and short-term disability insurance 

Is TopstepTrader the place for you? If so, apply today! We can’t wait to hear from you. 

TopstepTrader is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of race, gender, age, disability, or any other basis protected under the law.

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Location

We have a cool loft space close to Union and Ogilvie stations, lots of great lunch and happy hour places, and even a park! #frenchmarketfridays

An Insider's view of TopstepTrader

What's something quirky about your company?

We have some quirky debates that people are really passionate about. Cinnamon in coffee and the Oxford comma are two long-running ones that get heated. Our most recent debate was whether or not a hotdog is a sandwich! We spent a whole lunch hour debating, and the best part was that, no matter your opinion, you had a chance to make yourself heard.

Nick

Customer Support Rep

What kinds of technical challenges do you and your team face?

We have an exciting challenge to parallelize how we collect and process trading data. It's important for each user to know their account performance before the next trading day, which is less than 2 hours after trading close. Updating, collecting, and evaluating to be more efficient will enable us to take on more users and trading platforms.

Matt

Software Developer

How has your career grown since starting at the company?

At Topstep, I was encouraged to pursue my interests and not just ‘stay in my lane’. As a support rep, I had the unique opportunity to learn everything about our product and users while familiarizing myself with our tech stack in my free time. Now, as a business analyst, I get to combine these skills and help the company decide what to build next.

Phil

Business Analyst

What unique initiatives do you have that encourage innovation?

An exciting aspect about working at TopstepTrader is our commitment to Innovation. The company conducts a monthly Innovation Lab and my team (Marketing) has a weekly Innovation Hour-either meeting together to take advantage of group think or it’s self-directed. We continue to outpace the industry as the concept is so ingrained in our belief system!

Robin

VP of Marketing

How would you describe the company’s work-life balance?

As someone who recently had her first child, I can only describe TST’s work-life balance as fantastic and flexible! I know exactly what is expected of me, so if an emergency comes up and I need to leave to take care of my child, or spend some extra time with him, I’m met with encouragement and understanding instead of opposition or guilt.

Anne

HR Manager

What are TopstepTrader Perks + Benefits

TopstepTrader Benefits Overview

We believe in the well-being of our team, so we always look for more ways to reflect that in our benefits package, and company perks. Along with expected health and life insurance coverage, we offer a generous 401(k) match of 4%, 8 paid volunteer hours, a professional development budget for each team member, and our leadership team is extremely accessible. Not only that, but we’re ahead of the game when it comes to an inclusive environment for our diverse team, as well as an innovative culture (hint: they’re two of our 6 stated company values, and we live them).

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
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