Groupon's mission is to connect local commerce, increasing consumer buying power while driving more business to local merchants through price and discovery. We're redefining how traditional small businesses attract, retain, and interact with customers by providing merchants with a suite of products and services, including customizable deal campaigns, credit card payment processing capabilities, and point-of-sale solutions that help businesses grow and operate more effectively.

Business Development Representative - Inside Sales at Groupon

The Sales Representative’s primary responsibility will be huntin’ down and closin’ those merchants who have never worked with Groupon, or merchants who have not been recently featured on Groupon’s website. The Sales Representative will spend their time consulting with these new businesses over the phone and closing awesome deals while working with even more awesome merchants - changing the world one Groupon at a time. By utilizing a variety of Groupon's new services and products, sales representatives help businesses increase and calibrate customer traffic.

The sales role - based in our Chicago global headquarters - is an entry-level inside sales position that quickly grows within this and other sales teams at Groupon. All reps will be ramped up with a progression of classroom and live practice to begin their sales journey. Once they establish a level of productivity and command of the role, our teams transition to focus on specific categories and more lucrative accounts.

Core Responsibilities:

  • Proactively seek out new business opportunities through cold calling to engage, consult, and close local deals

  • Develop familiarity with each merchant’s business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue and profit drivers

  • Utilize knowledge of deal structure and strategy in order to reach Groupon’s and merchants’ desired outcomes and maximize profit

  • Consistently achieve and/or exceed sales targets

  • Interface with Merchant Development to ensure a seamless transition of accounts and align on merchant strategy

  • Drive market growth for both quality of merchants and revenue


  • Bachelor’s degree preferred

  • Entry level or 1+ years of proven success in a sales environment

  • Experience selling over the phone and cold calling various types of businesses, local merchants a plus

  • A balance of coachability and confidence that makes people jealous at how great of a person you are

  • You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option

  • You hold yourself accountable and balance multiple priorities like a tyrannosaurus rex on a tightrope

  • You have a desire to learn and develop sales skills within an ever-changing sales organization, and are always looking for ways to improve

  • You are committed to a high standard of integrity and work ethic

  • You’re an excellent listener, assertive, persistent, and persuasive

  • You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.

Company Reviews

I enjoy working at Groupon because you're rewarded and acknowledged based on the hard work you put in, and not on arbitrary tasks. This helps me focus on things that will positively impact my career progression such as honing my sales skills, building my book of business, and investing time in the mentorship program.
Tyler Scott
Merchant Development Manager - Things To Do
at Groupon
I love working at Groupon because I can collaborate with brilliant team members to build strategic initiatives that will make a tangible impact on our business. I wake up every morning excited to solve some of our most complex challenges with a team of people who are innovative, smart, and inspiring.
Jackie Rodriguez
Sales Strategy Manager - Health, Beauty, and Wellness
at Groupon
I've been extremely fortunate to build my career at Groupon over the past 6+ years. Groupon has allowed me to create my own journey, and I've found great rewards in taking chances while staying focused on key priorities. The guidance from excellent mentors and access to senior leadership have also been critical to my Groupon career.
Alan Deitch
Director of Software Engineering
at Groupon
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Why work with us
We're builders and problem solvers who take our work seriously, but not ourselves. Ownership and opportunity are integral to the Groupon employee experience, and our teammates have the unique ability to do work that positively impacts customers and merchants alike. Want to help us revolutionize local commerce? Join us!
Groupon's Chicago office—nestled alongside the Chicago River in the bustling River North neighborhood—is an open environment with plenty of coffee and quirky, themed areas to keep our employees caffeinated and rejuvenated. We value openness and inclusivity and work to ensure all Groupon employees feel both connected to the mission and each other.
Perks & Benefits
Public-transportation benefits
Fitness benefits
Free office shuttles
Paid new parent leave program
Comprehensive sales training program
Sense of joy
Onsite cafes
Unlimited Routine Time Off (RTO)
Heath insurance
Vision insurance
Dental insurance
Life insurance
AD&D insurance
Flexible spending accounts
Disability coverage

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