Jobs at STATS
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Senior Customer Support Analyst

STATS
Chicago
20 hours ago
+16
Provide technical support & oversight for urgent client issues. Manage non-urgent issues, partnering with engineering, account management, technical account management. Advocate for customer by pushing for swift resolutions. Share insights and ideas to continuously improve support processes to ensure customer satisfaction. Partner with Account Team to respond to prospect inquiries. Execute new customer installations. Use your deep STATS product & process knowledge to build exhibits for new customer contracts. Become product experts; drive support training programs for on boarding of support team. Partner with product team and account managers to develop and deliver data feed enhancement announcements to customers. Participate in rotating on-call responsibilities to ensure customer complaints are resolved quickly 24/7/365.

Senior Software Engineer

STATS
Chicago
1 day ago
+16
What You'll Do: Contribute to all aspects of the services under the team's ownership, which includes design, implementation, refactoring, automated testing, deployment, and uptime of the services Improve internal team processes by keeping what's working, throwing away what's not Collaborate on the vision of the services under the team's ownership Build technology the right way; for us, this means simple, well-tested services and tools that

Business Development Representative

STATS
Chicago
1 day ago
+16
As a Business Development Representative (BDR), you'll bring energy, aggressiveness, passion and a sales focus to engage with our prospects and generate new business opportunities for STATS. You'll play a critical role in our growth and gain invaluable experience that could springboard you into a career in sales. At STATS, you'll actively prospect for new leads, execute targeted marketing campaigns and qualify active buying interest. You'll typically be the first to interact with a prospect, so it is imperative that you create a phenomenal experience that will set the stage for sales follow up and future account growth.

Artificial Intelligence (AI) & Machine Learning (ML) Engineer

STATS
Chicago
2 days ago
+16
Develop new ideas into AI/ML driven products using our wealth of sports data. Engage with domain experts as well as senior leaders and engineers to effectively deliver interpretable results. Deal with enormous amounts of unstructured data, and developing solutions in a distributed setting.

Customer Support Analyst

STATS
Chicago
2 days ago
+16
What You'll Do: Provide technical support & oversight for urgent issues Manage non-urgent issues, coordinating closely with engineering, account management, technical account management Advocate for customer by pushing for swift resolutions Partner with Account Team to respond to prospect inquiries Execute new customer installations Use your deep STATS product & process knowledge to build exhibits for new customer contracts Become product

Product Director - Media & Digital

STATS
Chicago
4 days ago
+16
STATS is looking for a proven Product Director to join the team in our Chicago headquarters. In this senior leadership role, you'll be responsible for the market success of your product suite. As the market expert, you'll identify business opportunities and synthesize them into a product vision and comprehensive product portfolio. You'll then lead your team of product managers, owners, and/or analysts to outline product specifications and direct development efforts to ensure successful delivery. You'll have a wide impact across the organization, working with our Engineering, Sales, Production, and Marketing teams to develop and execute on your vision. You'll report directly to our VP of Product.

Product Designer

STATS
Chicago
1 week ago
+16
What You'll Do: Design engaging experiences for Desktop, Web & Mobile Solve problems across coaching, athlete, and fan use cases, enabling new workflows and a more open line of communication Tirelessly advocate for the user and evangelize the importance of user feedback, and data-driven decision making in informing great design Prototype and validate your ideas Present design solutions to customers, stakeholders and executives Defend design

Oracle DBA - Team Lead

STATS
Chicago
1 week ago
+16
As an Oracle DBA Manager, you'll be responsible for administrating all companydatabases with global DBA team. Inthis role, you'll maintain the integrity, performance, and security of Oracle,SQL Server, NoSQL databases and Cloud native database services. You'lloversee the set up, maintenance and testing of disaster recovery and business continuitysystems to meet the application SLA's with the business applicationowners. As a hands-on DBA manager, you'llalso be involved in the architecture, data modeling and performance tuning ofall database applications and any data warehouse/data lake projects inadditional to managing global DBA team.

Software Engineering Intern

STATS
Chicago
1 week ago
+16
STATS' summer internship program is a 10 week, 40 hours per week paid internship. Interns work together and individually within the organization to gain valuable experience and make an impact in sports technology. Not only will STATS Interns have hands on experience in their field of study but there are awesome perks too! There will be luncheons, a major league baseball game, an end-of-summer presentation, and other activities.

Recruiting & HR Intern

STATS
Chicago
1 week ago
+16
STATS' summer internship program is a 10 week, 40 hours per week paid internship. Interns work together and individually within the organization to gain valuable experience and make an impact in sports technology. Not only will STATS Interns have hands on experience in their field of study but there are awesome perks too! There will be luncheons, a major league baseball game, an end-of-summer presentation, and other activities.

Bilingual Customer Support Analyst (Japanese & English)

STATS
Chicago
2 weeks ago
+16
Provide technical support & oversight for urgent issues. Manage non-urgent issues, coordinating closely with engineering, account management, technical account management. Advocate for customer by pushing for swift resolutions. Partner with Account Team to respond to prospect inquiries. Execute new customer installations. Use your deep STATS product & process knowledge to build exhibits for new customer contracts. Become product experts; develop and execute support training programs for support team on boarding. Partner with product team and account managers to develop and deliver data feed enhancement announcements to customers. Participate in rotating on-call responsibilities to ensure customer complaints are resolved quickly 24/7/365.

Artificial Intelligence Intern

STATS
Chicago
2 weeks ago
+16
STATS' summer internship program is a 10 week, 40 hours per week paid internship. Interns work together and individually within the organization to gain valuable experience and make an impact in sports technology. Not only will STATS Interns have hands on experience in their field of study but there are awesome perks too! There will be luncheons, a major league baseball game, an end-of-summer presentation, and other activities.

Product Design Intern

STATS
Chicago
2 weeks ago
+16
STATS' summer internship program is a 10 week, 40 hours per week paid internship. Interns work together and individually within the organization to gain valuable experience and make an impact in sports technology. Not only will STATS Interns have hands on experience in their field of study but there are awesome perks too! There will be luncheons, a major league baseball game, an end-of-summer presentation, and other activities.

Marketing Intern

STATS
Chicago
2 weeks ago
+16
Program Overview: STATS' summer internship program is a 10 week, 40 hours per week paid internship. Interns work together and individually within the organization to gain valuable experience and make an impact in sports technology. Not only will STATS Interns have hands on experience in their field of study but there are awesome perks too! There will be luncheons, a major league baseball game, an end-of-summer presentation, and other activities.

Site Reliability Engineer

STATS
Chicago
2 weeks ago
+16
Site Reliability Engineer: Site Reliability Engineering(SRE) is an engineering discipline that combines software and systemsengineering to build and run large-scale, massively distributed, fault-tolerantsystems. The main function of the SRE team is to be responsible for theavailability, performance, monitoring, and incident response for STATS'internally critical and our customer-facing systems.   What You'll Do: Engage in and improve the whole

Product Owner

STATS
Chicago
2 weeks ago
+16
Overview: STATS is looking for a proven Product Owner to join our team. The position will be based in our Chicago headquarters. In this role, you will be the ultimate product expert, tasked with defining and delivering market-leading products. You will be responsible for determining the specific features that make up the product, prioritizing them, and delivering them. As a Product Owner, you will integrate within the agile development team and

Video Platform Engineer

STATS
Chicago
2 weeks ago
+16
What You'll Do: Contribute to all aspects of the video pipeline and services under the team's ownership, which includes design, implementation, refactoring, automated testing, deployment, and uptime of the services Improve internal team processes by keeping what's working and throwing away what's not Collaborate on the vision of the services under the team's ownership Build technology the right way; for us, this means simple, well-tested services

Sales Executive

STATS
Chicago
2 weeks ago
+16
Engage with new prospects, using creativity and consultative selling to develop winning value propositions for products and services that align to prospect priorities. Ensure disciplined management of key sales activities to surpass sales targets. Take ownership for lead generation and partner closely with marketing to ensure top of the funnel activity is developed to enable...

Software Engineer

STATS
Chicago
3 weeks ago
+16
What You'll Do: Contribute to all aspects of the services under the team's ownership, which includes design, implementation, refactoring, automated testing, deployment, and uptime of the services Build technology the right way; for us, this means simple, well-tested services and tools that gradually grow over time, and that provide plenty of insight into production usage and performance Create unit and acceptance tests, in collaboration with the

Director of Finance

STATS
Chicago
3 weeks ago
+16
STATS is looking to hire a Director of FP&A, reporting directly to the CFO. In this role, you'll orchestrate the budgeting and forecasting cycles within the company, and produce relevant and actionable management reporting and analytics. As the Director of FP&A, you'll be establish and maintain repeatable and scalable processes that support our fast-paced, growing SaaS company.

Corporate Recruiter

STATS
Chicago
3 weeks ago
Lead full cycle recruiting efforts including sourcing, applicant testing, interviewing, presenting, conducting background checks, and closing qualified entry- to senior-level candidates. Provide excellent applicant and internal customer management service. Develop recruiting materials and strategies that ensure a successful search. Create and post job descriptions. Develop position-specific screenings questionnaires. Work with hiring managers to determine the position requirements as well as advise on a posting and sourcing strategy.

Product Marketing Specialist

STATS
Chicago
3 weeks ago
We're seeking a dynamic, self-motivated SalesEnablement Specialist to join our global team. In this position, you'llplay a critical role in crafting the messaging and positioning for the go-to-marketstrategy for STATS products. In addition, you'll serve as an expert in STATS'buyers and their buyer journeys. You'll need to think with aconversion-centered perspective and possess an ability to craft a persuasivenarrative about our brand and solutions.