Jobs at Sprout Social
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Business Development Representative

Sprout Social
Chicago
1 day ago
+24
Sprout Social is used by over 25,000 brands worldwide including Evernote, adidas, West Elm, and Edelman. These businesses rely on Sprout to create stronger relationships with their customers through social media. Sprout Social is looking for a highly motivated, outgoing and tech savvy sales representatives with strong business acumen to join our growing Business Development team. As a Business Development Representative, you will generate new

Manager, Mid-Market Sales

Sprout Social
Chicago
3 days ago
+24
The ideal candidate has a strong background in B2B SaaS leadership and sales experience. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. This candidate will invest time into coaching and mentoring direct reports, analyzing data to uncover coaching and business opportunities, and enhance workflow processes and work with various cross-functional teams and tools.

Web Developer - Marketing

Sprout Social
Chicago
3 days ago
+24
Are you passionate about delivering fast, intuitive, and beautiful web experiences? Sprout Social is looking for an experienced Web Engineer to join the team that creates and maintains our web properties and marketing campaigns. Our Marketing Development team is a small, highly collaborative group that loves to experiment. As a member of this team, your input will be valued from ideation to implementation, and you will be able to define your own

Agency Partner Marketing Specialist

Sprout Social
Chicago
4 days ago
+24
We’re looking for a passionate, curious, detail-oriented, self-starter to work on and manage our customer initiatives. Our ideal candidate has previous experience working with B2B SaaS companies. You understand what makes customers tick, the importance of tracking performance and have ideas on how to continuously improve the customer experience. You have worked with account management teams in fast paced environments and have knowledge of Salesforce, as well as social media management.

Enterprise Marketing Strategist

Sprout Social
Chicago
5 days ago
+24
The Enterprise Marketing Strategist will support Sprout’s Enterprise sales team by creating and executing outbound marketing initiatives that spark curiosity among buyers in large enterprise organizations. You will partner with Sales Development on talk tracks and email messages and work closely with our Customer Success teams to help refine customer onboarding and develop our customer base. You will work alongside your Marketing Strategy teammates to develop programs that generate demand and progress buyers through the funnel.

Customer Development Account Executive

Sprout Social
Chicago
5 days ago
+24
Sprout Social is looking for a highly driven, outgoing and tech-savvy Account Executive with strong business acumen to join our expanding Customer Development team. As an Account Executive, your role will be focused on generating new business from existing clients as their product specialist, identifying opportunities for up-selling, and increasing individual account values. Additionally, you will partner closely with our Account Management team who will transfer qualified opportunities into your book. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business.

Head of Customer Success

Sprout Social
Chicago
5 days ago
+24
Sprout Social is looking for a strategic and experienced Customer Success leader who is passionate about building and leading teams that are responsible for customer adoption, retention, growth and success. The ideal candidate will have a strong background and a proven track record in developing and scaling Customer Success programs in the SaaS industry. The candidate will have experience in second line leadership and will inherently see the

Director, Customer Success - Assigned

Sprout Social
Chicago
1 week ago
+24
Sprout Social is seeking a talented Customer Success leader to oversee and grow our Assigned team within our Customer Success department. The Director of Customer Success will contribute to the development of a world-class Customer Success organization that ensures our customers achieve desired outcomes through the adoption of Sprout Social’s software. The Assigned team handles our largest, most sophisticated enterprise accounts with a high-touch approach to retention and management. The Director will lead this team across a portfolio of diverse and social-savvy accounts and be responsible for achieving retention quotas, hiring and developing managers and individual contributors, directly engaging with customers, and collaborating with other teams across Sprout Social. The Director will help execute different strategies to retain and grow our enterprise programs in conjunction with Marketing, Product, Support, and Sales.

Customer Success Manager - Scale

Sprout Social
Chicago
1 week ago
+24
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, adidas, West Elm and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Onboarding Account Manager

Sprout Social
Chicago
1 week ago
+24
prout Social is looking for highly driven, outgoing and tech-savvy On-boarding Account Managers to onboard and train new customers. As an On-boarding Account Manager, you will help clients extract the full value of Sprout Social during the beginning of their journey with us. You are passionate about customer success and always put the customer first. You can handle a high volume of communication, prioritize multiple methods of communication at the same time, and never sacrifice the customer experience. You pride yourselves on being organized, detail-oriented, and empathetic.

Mid-Market Account Executive (multiple openings)

Sprout Social
Chicago
1 week ago
+24
Proven success in a B2B closing role within the mid-market/corporate segment. SaaS experience preferred. Social media and/or marketing automation experience a plus. Driven to succeed and ability to work in a fast-paced environment. Proficient in time management, setting priorities, and taking the initiative. Track record of overachieving against defined metrics. Exceptional organizational, presentation, and communication skills - phone, email and demonstrations/webinars. Technical expertise and ability to acquire knowledge of new products. Understand and apply effective business development strategies and techniques. A passion for building new business. Experience working with Salesforce.com or other CRM platform. Willingness to work in a collaborative work environment.

LATAM Account Executive (Portuguese speaking)

Sprout Social
Chicago
1 week ago
+24
Professional fluency in Portuguese and English (both written and verbal), Spanish a plus. Proven success in a B2B closing role selling into Latin America. SaaS experience preferred. Social media and/or marketing automation experience a plus. Driven to succeed and ability to work in a fast-paced environment. Proficient in time management, setting priorities, and taking the initiative. Track record of overachieving against defined metrics. Exceptional organizational, presentation, and communication skills - phone, email and demonstrations/webinars. Technical expertise and ability to acquire knowledge of new products. Understand and apply effective business development strategies and techniques. A passion for building new business. Experience working with Salesforce.com or other CRM platform. Willingness to work in a collaborative work environment.

Associate General Counsel

Sprout Social
Chicago
1 week ago
+24
Our ideal candidate is a highly motivated problem solver with good business judgment and strong written and verbal communication skills. You have the ability to issue spot, think critically and learn on the fly. You are committed to providing excellent client service. You also hunt for efficiencies so that your life and the lives of others are constantly made easier. This person will work closely with and report to Sprout Social’s General Counsel.

Agency Account Executive (multiple openings)

Sprout Social
Chicago
1 week ago
+24
Proven success in a B2B closing role, preferably with a SaaS company. Experience selling to digital marketing agency customers. Social media experience and/or marketing automation a plus. Driven to succeed and ability to work in a fast-paced environment. Proficient in time management, setting priorities, and taking the initiative. Track record of overachieving against defined metrics. Exceptional organizational, presentation, and communication skills - phone, email and demonstrations/webinar. Technical expertise and ability to acquire knowledge of new products. Understand and apply effective business development strategies and techniques. A passion for building new business. Experience working with Salesforce.com or other CRM platform. Willingness to work in a collaborative work environment.

LATAM Customer Success Manager

Sprout Social
Chicago
2 weeks ago
+24
The ideal candidate is passionate about customer success and excited to understand what makes customers successful. You are excited about high volume interactions with customers and committed to driving product adoption, providing strategic guidance and inspiring customer loyalty. You are driven to maintain a high satisfaction rate through all interactions and you pride yourself on being organized and detail oriented. As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, adidas, West Elm and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Sales Engineer

Sprout Social
Chicago
2 weeks ago
+24
Experience demonstrating a software platform. SaaS experience a plus. Ability to travel up to 50% of the time. Understanding of social networks (in particular Twitter, Facebook and LinkedIn) and social media strategy for large organizations. Ability to work independently. Flexibility to work on multiple projects and simultaneously support the Sales team. Understanding of all components of a software sales process.

Manager, Sales Engineering

Sprout Social
Chicago
2 weeks ago
+24
Experienced team or social media industry leader with proven success and passion for coaching, mentorship and team development. SaaS based pre-sales/solutions engineering experience preferred. Ability to work effectively in a team environment incorporating engineering, sales and management. Consistent track record of exceeding goals. Willingness and eagerness to be a player coach and travel to strategic opportunities. Personable and has the ability to develop strong customer relationships. Exceptional organizational and communication skills – both verbal and written. Outstanding presentation skills. Technical expertise and ability to acquire knowledge of new products. Demonstrated understanding and application of effective solutions engineering selling strategies and techniques. A passion for customer success and customer happiness. Demonstrated ability to deal with change and be a team player.

Sales Enablement Specialist

Sprout Social
Chicago
2 weeks ago
+24
Sprout Social is looking for a highly driven, outgoing and tech-savvy Sales Enablement Specialist with experience in coaching and training sales representatives. This person must demonstrate past successes in designing, developing, and facilitating training, coaching reps to achieve quota, managing projects, and honing sales processes.

Growth Marketing Strategist

Sprout Social
Chicago
2 weeks ago
+24
In this role, you’ll collaborate with partners in product, engineering, marketing and sales to increase Trial to Customer conversion rates, product adoption, and upsell opportunities. This team moves quickly and has the means to test changes in the Sprout product itself. This is a perfect role for someone who embraces learning through hands-on experimentation and has a hunger for understanding what makes our users tick. We’re looking for someone with previous experience running successful tests to drive business results. You have developed a process for using data to successfully drive marketing strategy. You have a working knowledge of conversion rate optimization, persuasive writing/storytelling and user psychology.

Director, Marketing Operations

Sprout Social
Chicago
2 weeks ago
+24
As a leader of this team, you will be responsible for establishing the necessary processes, infrastructure, and tools to support the development, distribution, and tracking of marketing activities. You will work closely with Marketing, Sales, IT and Finance to understand the needs of the business, support stakeholders and adapt to the needs of a scaling business.

Manager, Customer Development

Sprout Social
Chicago
3 weeks ago
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Director, Platform Partnerships

Sprout Social
Chicago
3 weeks ago
Sprout Social is looking for a Director of Platform Partnerships to help create a lively, innovative, value-driving partner ecosystem true to our values. Working alongside the VP of Global Partnerships, this role is responsible for managing and growing our existing social network platform and technology partner relationships. Sprout Social is used by over 24,000 brands worldwide including Evernote, adidas, West Elm and Edelman. These businesses