Jobs at McDonald's Technology
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Manager of Enterprise Services-TRIRIGA

McDonald's Technology
Chicago
4 days ago
+26
Serve as the point of contact for all end-user incident reports. Review all incidents, assign to the appropriate resource, estimate completion dates and provide recommendations for permanent solutions. Provide key functional and technical solutions within a matrixed team of employees and service providers responsible for Application Maintenance, Application Enhancements, and Quality Assurance. Manage end-user expectations by collaborating on functional requirements/design, develop enhancement estimates, clearly communicate delivery dates and deliver based on agreed schedules. In collaboration with other Solution Delivery management and staff, serve as the dedicated application maintenance staff responsible for post-implementation solutions developed by implementation teams. Ensure solutions developed by implementation are clearly understood and documented. Provide reports and dashboards to track service provider CPI/KPIs. Provide timely CPI/KPI reviews to the Director – Operational Excellence, including expected and actual CPI/KPI breaches.

Incident Response Manger

McDonald's Technology
Chicago
4 days ago
+26
In this execution focused role, you will handle daily ticketing of customer concerns, incident queues, process execution, critical metrics and metrics reporting. To be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you can rapidly address security when needed.

Application Security Engineer

McDonald's Technology
Chicago
4 days ago
+26
·Providing recommendations to Information Security policies and defining governance procedures for secure application development. ·You will craft and deploy application security tools and processes to support OWASP Top 10 alignment of critical central Secure Software Development Lifecycle controls. ·Collaborating with internal and external development teams (Java, .Net, etc.) to integrate security tools, standards, and processes into the product life cycle. ·You will ensure that developers and QA personnel have the appropriate level of security knowledge and support to perform their daily activities. ·You will assist application owners and development teams with analysis and interpretation of identified vulnerabilities. ·Providing application security expertise to support the incident response and architecture review processes.

Sr. Security Architect

McDonald's Technology
Chicago
4 days ago
+26
The position of Senior Security Architect has accountability for evaluating / researching the digital threat landscape, governing the architecture / design of digital engagement and merchandizing solutions, and supporting the implementation of regionally relevant digital solutions. Furthermore, this role partners with multi-functional regional teams to understand the business and technology needs of international markets and to support the implementation of solutions that can be applied globally through common frameworks, deployment guidelines and standards.

Cloud Architect

McDonald's Technology
Chicago
4 days ago
+26
As a member of McDonald’s Global Data & AnalyticsPlatform - Architecture Team, you will perform Cloud Architecture for strategicand customer focused initiatives. We need an outgoing and dedicated individualwho, in partnership with other Domain Architects and project teams, will engagecustomers and partners to clarify expectations, apply best-practices, and drivethe delivery of cloud solutions. You will need to know how to balance a strongresults-orientation with continuous improvement providing a reliable and stablecloud solutions.

Data Steward

McDonald's Technology
Chicago
4 days ago
+26
The MCD IT Business Intelligence Operations team has an exciting opportunity for a Data Steward. With the Senior Data Quality Manager, this position defines the business requirements and builds process and data models for technology solutions that meet the business needs. Bridges the gap between the business customer and the technology solution providers by translating business needs to technical solutions throughout the lifecycle of the product. Coordinates and/or executes plans to ensure that technical solutions meet the needs of the business.

BUSINESS TECHNICAL ANALYST

McDonald's Technology
Chicago
4 days ago
+26
The MCD IT Business Intelligence Operations team has an exciting opportunity for a Sr Business Technical Analyst. With supervision this position defines the business requirements and builds process and data models for technology solutions that meet the business needs. Bridges the gap between the business customer and the technology solution providers by translating business needs to technical solutions throughout the lifecycle of the product. Coordinates and/or executes plans to ensure that technical solutions meet the needs of the business. Key customers include users of the I/S solution, the project development team and project sponsors.

Product Manager, Kiosk

McDonald's Technology
Chicago
4 days ago
+26
We are looking for an experienced product manager to join our Kiosk team. You have experience with interactive digital experiences in public spaces. You understand key drivers of customer experience in a public space like a restaurant like privacy and ergonomics. You will define and bring to life new Kiosk experiences that will raise the standard for convenience at McDonald’s. This role demands a relentless focus on the customer, understanding their needs, and ability to create valuable products and services that meet those needs, and create business value.

Sr. Service Delivery Manager for Data Architecture

McDonald's Technology
Chicago
4 days ago
+26
§  Work with our Cloud Operations team to gather requirements, features, and expectations needed from our CMP. §  Collaborate with McD’s architecture team to define and execute a multi-year CMP product roadmap. §  Manage the external CMP development team service provider and their deliverables.  Ensure quality in service deliverables, operations, support, financials, efficiency, etc.

Oracle BI - Support Manager

McDonald's Technology
Chicago
4 days ago
+26
This is a position for a resource having extensive experience maintaining multiple Oracle technologies like e-Business Suite, Business Intelligence and similar application specifically in the Finance flow areas. The role is expected to be an entry level support management position. Resource is expected to manage the support process and procedures, track progress of various tickets and assist with production support activities across all support activities. As a support manager you will be expected to attend meetings with the service provider and also conduct status meeting with end users. You must be able to communicate effectively with business. You must be able to work effectively and efficiently with various teams (internal and external).

Senior IT Project Manager

McDonald's Technology
Chicago
4 days ago
+26
In this high impact role, you will be responsible for the project management of full-stack development including mobile, web, engagement, and kiosk solutions from requirements through development, ultimately ensuring that the McDonald’s vision comes to life. Our solutions require a level of technology integration and multi-functional collaboration exceeding our most complex initiatives to date. The role is ideal for an ambitious technology professional who has an aptitude for leading teams in a complex dynamic environment.

Director, Data Quality and Data Governance

McDonald's Technology
Chicago
4 days ago
+26
McDonald's is looking for a Director of Enterprise Data Governance and Data Quality to join our Chicago office. In this role, you will be responsible for defining and implementing enterprise data management and governance strategies and improving data processes and quality by working with business stakeholders to ensure alignment across the organization. You’ll also be responsible for setting vision and direction and for ensuring alignment between data architecture, business strategy, and data governance. Overall you will serve as an evangelist for the value of well-governed and well-architected data across the enterprise and how this discipline delivers tangible business value.

Network Operations SDM

McDonald's Technology
Chicago
4 days ago
+26
McDonald’s, one of the most recognized brands in the world, is seeking a Network Operations Service Manager who will lead several global network service partners to deliver operational excellence and continual service improvement, providing governance, direction and leadership to our partners’ Service Delivery and Operations Managers. In this role, you will be responsible for the ITSM processes for all network services provided by Global Networking, including cloud and on-premise data centre networks, global MPLS/VPN and LAN & WLAN.  You will partner with Global Networking Service Managers in the team to ensure both new and existing services have solid operational processes in place and are performing as expected.

MS O365 / SharePoint SDM

McDonald's Technology
Chicago
4 days ago
+26
The ideal candidate for the Service Delivery Manager role will work with key customers to identify business needs and create solutions within the SharePoint, OneDrive and Yammer platform.  The Service Delivery Manager would manage the end-to-end delivery of these solutions, integrating McDonald’s standards, external best practices, and consideration for the company culture with proven SharePoint experience with global clients.  The ideal candidate will push to improve the SharePoint platform at McDonald’s, working within the standards and policies of the global implementation.  This candidate must be versatile, providing value within a wide variety of responsibilities, and comfortable with rapidly changing priorities.

Sr. PM - Data Governance

McDonald's Technology
Chicago
4 days ago
+26
Establish and govern an enterprise data governance implementation roadmap including strategic priorities for development of information-based capabilities. Roll out an enterprise wide data governance framework, with a focus on improvement of data integrity and the protection of sensitive data through modifications to organization behavior policies and standards, principles, governance metrics, processes, related tools and data architecture. Define positions and requirements related to data governance to ensure clear accountability for stewardship of the company’s principal information assets. Act as a liaison between Functional and Business and Technical partners to ensure that data related business requirements for protecting sensitive data are clearly defined, communicated and well understood and considered as part of operational prioritization and planning. Develop & maintain inventory of the enterprise information maps, including authoritative systems, owners.

Manager, Customer Data Strategy

McDonald's Technology
Chicago
4 days ago
+26
Manage the POVs and strategies for McDonald’s utilizing both known and anonymous information to inform Omni-channel marketing execution and decisions. Able to provide expertise, vendor knowledge, and industry standard methodologies across digital technology components including:

DevOps Engineer

McDonald's Technology
Chicago
4 days ago
+26
·Analyzing new solution requests, soliciting and clarifying non-functional requirements and formulating designs to rapidly deliver solutions in a fast-paced, multi-vendor, cloud-first environment. ·Building automation pipelines and components using Terraform, Ansible, Jenkins, MS Azure DevOps, Git, and various scripting languages and APIs to implement solutions in Azure and AWS. ·Designing and developing innovation POCs utilizing fast fail concepts.  ·Using own domain expertise and appropriate partners to evolve infrastructure and automation standards that improve time to market, economics, and brand protection for global technology solutions. ·Creating and maintaining solution documentation.

Senior IT Demand/Capacity Manager

McDonald's Technology
Chicago
4 days ago
+26
The Senior Demand Manager is responsible for the ongoing governance and administration of the demand management function and associated processes for all sources of IT demand. This role will provide governance and management of the demand pipeline and act as primary partner for McDonald’s functional to capture, structure, align and plan demand and match this demand with the Vanguard supply function’s capacity. The Senior Demand Manager will participate in the annual planning cycle as well participate in the structuring, capturing and estimation of demand on an ongoing basis and mapping of the demand against the agreed to contract terms. The Demand Manager will work with McDonald’s and Vanguard partners to refine processes for demand forecasting, resource capacity management and portfolio planning aligned to the agreed engagement model.

Project Manager - Global Technology (U.S.)

McDonald's Technology
Chicago
4 days ago
+26
Global Technology (U.S.) has an exciting opportunity for a Project Manager to join the Deployment Services & Restaurant Technology Infrastructure team supporting our 14,000+ US restaurants. This team provides two key IT functions.  The first is to select, develop & certify all technology hardware and Operating Systems (OS) to support existing and future initiatives in the US restaurants.   The second is to manage the infrastructure and tools that enable McDonald’s to schedule, remotely deploy software, report on restaurant assets and identify/resolve issues for +240,000 restaurant devices.  This position will be a key contributor to the long term strategic plans that improve deployment and hardware/infrastructure capabilities focusing on performance, reliability and security.  The successful candidate has strong project management skills and thrives in a dynamic, fast paced environment managing multiple high-profile initiatives with competing priorities and many stakeholders.   

Product Manager-Capabilities

McDonald's Technology
Chicago
4 days ago
+26
The Product Manager for Digital Capabilities will be responsible for the strategy, prioritization, and market adoption of omni-channel features and capabilities across mobile, web, and kiosk in the US and many global markets. Through this role, the Product Manager will represent the customer and business needs by articulating, vetting, and prioritizing features within the Global Digital roadmap. You will also play a crucial role in developing a customer-centric and premier digital capability. You will participate as a member of a cross-functional team including Information Technology, Digital, Program Management, and Operations to ensure successful product delivery.

Incident Response Manager – Program Lead

McDonald's Technology
Chicago
4 days ago
In this strategy oriented role, you will lead road mapping, penetration testing, multiple vendor relationships and deployment, program innovation, process improvement and compliance. In order to be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you are able to rapidly address security when needed.

IT Service Delivery Manager

McDonald's Technology
Chicago
4 days ago
You the Cyber Security Vendor Manager will interpret and implement the direction, vision, and expectations for the group as prescribed by senior leadership. The position will understand the high-level strategy and direction of leadership, and lead their respective team(s) in the execution of daily activities and set clear expectations, goals, and requirements that will be obtained as a measure of success. This position will closely collaborate with stakeholders and peer groups to ensure that the GTRM security services are providing adequate protection to the information assets of the organization.

Project Manager - Customer Facing Technology

McDonald's Technology
Chicago
4 days ago
·Maintain initiative roadmap, schedule, and dependency relationships. ·Create frequent program communications. ·Conduct regular meetings with initiative project managers & cross-functional teams. ·Ensure US IT technical delivery matches US Marketing achievements. ·Advance issues from project managers. ·Align with other US IT Program Managers for consistency of processes, critical issue, and reporting. ·Budget creation, tracking, and reporting.

Solution Architect

McDonald's Technology
Chicago
4 days ago
We are looking for a technical architect to guide the integration of our digital channels, middleware platform and the backend eCommerce solution. As a core part of the responsibilities, this role will various product development teams to ensure that software is developed as a cohesive solution that allows easy integration. The role will have influence and oversight over the front-end channel and backend systems to ensure consistency of product and integration best practices. Furthermore, the role will have responsibilities to foster innovation and fast fail digital commerce research and concepts.