Jobs at Grubhub
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Software Engineer Intern (Summer)

Grubhub
Chicago
15 hours ago
+23
We’re looking for students who are hungry to learn and can help us dramatically improve and expand our set of products while simultaneously supporting a massive increase in the capacity of our systems. We work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast are the best way to do so. This is an unbeatable opportunity for interns who hope to work on and deliver world class software in a friendly, fun, and innovative environment.

Principal / Senior Product Manager

Grubhub
Chicago
15 hours ago
+23
Playing a key role on the company’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including executive leadership, Grubhub’s technology team and various business teams on Grubhub’s Restaurant LifeCycle product. Envisioning, articulating and prioritizing alignment with the Product Roadmap for the larger Grubhub organization. Clear messaging of the Restaurant strategy and goals to project teams and ensuring delivery. Gathering and unearthing business opportunities through research, data analysis, user experience analysis and testing, competitive research and any other relevant tools. Delivering on rigorous, quantifiable business objectives in a matrixed, flat organization.

Inside Sales Executive

Grubhub
Chicago
1 day ago
+23
The Grubhub Inside Sales Executive role is a great opportunity to leverage your sales skills to make an impact on our rapid growth immediately. Plus, you’ll be selling restaurant owners exactly what they already want: more business! We help grow restaurant owners’ business in a profitable manner by optimizing their online ordering performance and increase their revenue. In this role, you will gain knowledge of the restaurant industry, while developing strong sales, communication, and analytical capabilities. This will allow you to work with and influence both internal and external stakeholders to drive positive impact for our organization and clients.

Director of Software Engineering

Grubhub
Chicago
1 day ago
+23
The Director of Web Engineering is responsible for the overall planning, organizing, and execution of the consumer-facing web applications. This includes directing all engineering efforts to meet product requirements, support, monitoring, and iterative improvement of existing web applications, strategic development of new application solutions when necessary and the high-level architecture and detailed design on the implementation and delivery of web application components. The role requires proven experience in planning, designing, developing and deploying performant, scalable and resilient web application systems.

Account Advisor

Grubhub
Chicago
1 day ago
+23
As an Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

Product Management Intern

Grubhub
Chicago
1 day ago
+23
Join us for an exciting 12-week program that will allow you to work on a product that you and your friends actually use alongside some amazing developers.  You’ll have the chance to learn more about the business and industry through lunch and learns and explore the city with fun summer intern events.  Come experience an exciting tech company with all of the usual perks - happy hours on our rooftop deck, Learning Fridays, tons of free food, and more.

UX Research Intern

Grubhub
Chicago
1 day ago
+23
Join us for an exciting 12-week program that will allow you to work on a product that you and your friends actually use alongside some amazing developers.  You’ll have the chance to learn more about the business and industry through lunch and learns and explore the city with fun summer intern events.  Come experience an exciting tech company with all of the usual perks - happy hours on our rooftop deck, Learning Fridays, tons of free food, and more.

Senior Director of Corporate IT

Grubhub
Chicago
1 day ago
+23
Leads system-wide initiatives to improve efficiency and effectiveness of Grubhub business processes in accordance with priorities and directions negotiated and discussed with various leadership groups. Creates and manages the Enterprise Applications budget and provides input in the administration of related budgets. Vendor management and contract negotiation. Leads migration from legacy on-premise software to SaaS technologies. Manage day to day activities of the Identity and Access Management team. Onboard and Offboard corporate applications to ensure that systems tools are aligned to meet business requirements. Prepares activity and progress reports regarding all systems analysis and programming areas. Collaborates with other Information Technology management staff regarding enterprise and system-wide computer architecture, capacity, planning, security, and usage. Provides a significant level of input regarding hiring/termination decisions, performance management, salary increases and disciplinary actions and/or budget management. Provide leadership, direction and development opportunities for the corporate IT teams.

Senior Manager, Training

Grubhub
Chicago
2 days ago
+23
The Senior Manager, Training will be responsible for the design, delivery, and management of the Training function for Grubhub Care. The role will be responsible for all aspects of training development, delivery, evaluation, and management. This is a unique opportunity that will allow the individual to develop and elevate the Training function and capabilities for Grubhub Care collaborating cross-functionally with different parts of the business to help provide a world-class customer experience to our diners, driver, restaurants and corporate clients.

Manager, Retention Marketing

Grubhub
Chicago
2 days ago
+23
We’re seeking retention marketer to drive repeat orders from Grubhub and Seamless customers. This role will be responsible for defining and executing on strategy for parts of customer lifecycle, including promotions, campaigns, creative and messaging to ensure customers are continuing to use Grubhub and growing their frequency. The role requires strong analytical skills, creative problem solving and project management skills as well as drive to continually find ways to optimize and improve communications to generate strong engagement. The ideal candidate will have hands on experience with email and developing campaigns for different customer segments.

Sr. Data Engineer

Grubhub
Chicago
2 days ago
+23
Working with high volumes of data to efficiently process and expose for analysis. Collaborating with other engineering teams on strategies for data. Work with cutting edge data processing technologies. Understand our stakeholder (Finance, Marketing, Product) requirements and write complex and efficient code to transform raw data into an easy to approach data marts. Doing deep dives on business verticals where you become one of the foremost experts on that vertical in the company. Analyze data to measure impacts of data schemas and use it to iterate on improvements. Translate from technical to business, and vice versa. You need to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way.

Senior Market Researcher (Advertising)

Grubhub
Chicago
2 days ago
+23
The Grubhub Market Research team is a well balanced mix of qualitative and quantitative researchers who are passionate about understanding people’s needs, behaviors and attitudes. We’re looking for a subject matter expert on advertising research with experience running both qualitative and quantitative evaluations. This person will use their strong background in creative, copy, and ad testing to help us build our advertising research practice at Grubhub.

Sr. Analyst, Finance & Analytics

Grubhub
Chicago
2 days ago
+23
Grubhub is looking for a data-driven, business-minded, results-oriented Senior Analyst to join our Finance team. The Finance team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for the Executive team and leaders across the organization.  In this role, you will be responsible for understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities.

Sr. Data Scientist (Marketing)

Grubhub
Chicago
2 days ago
+23
The Marketing Data Science Team is looking for a team player to help build out the next generation customer acquisition and retention systems (i.e., keyword bidding and email marketing).  We function very much like a startup, working quickly from raw data all the way up to designing and deploying AB tests. We directly communicate with our customers and have significant impact on overall company performance.  The data scientist in this role will spend time learning the systems and the business and is expected to eventually work on his / her own marketing campaigns!

Coordinator, Marketing (CRM Operations)

Grubhub
Chicago
2 days ago
+23
Grubhub is looking for a Sr Associate, Market Growth Marketing to support the growth of Grubhub and Seamless through marketing campaigns that drive diner acquisition and orders for at the hyper-local level, segmented by consumer type. This individual will play a key role within our marketing team and focus on driving accelerated growth for Seamless, as well as testing new consumer level targeted marketing for Grubhub and Seamless. The role requires someone that is just as passionate about analytics as s/he is thinking about the user experience and targeted brand marketing campaigns. While a self-starter, this person will also be a team-player that is comfortable working across multiple teams and departments to execute marketing programs that support company-wide goals.

Associate, Marketing (Paid Social)

Grubhub
Chicago
2 days ago
+23
Grubhub is looking for a Sr Associate, Market Growth Marketing to support the growth of Grubhub and Seamless through marketing campaigns that drive diner acquisition and orders for at the hyper-local level, segmented by consumer type. This individual will play a key role within our marketing team and focus on driving accelerated growth for Seamless, as well as testing new consumer level targeted marketing for Grubhub and Seamless. The role requires someone that is just as passionate about analytics as s/he is thinking about the user experience and targeted brand marketing campaigns. While a self-starter, this person will also be a team-player that is comfortable working across multiple teams and departments to execute marketing programs that support company-wide goals.

Manager, Brand Marketing

Grubhub
Chicago
2 days ago
+23
The Grubhub Brand Marketing team is looking for an entrepreneurial and creative brand manager with proven experience in managing brand strategy and in developing campaigns and content that have created a deep emotional connection with customers and employees alike. Working on both the Grubhub and Seamless businesses, you’ll be a brand leader, storyteller, influencer, and doer working across a range of strategic projects, and will be responsible for developing and driving effective brand management practices.

Senior Software Engineer

Grubhub
Chicago
4 days ago
+23
Design, implement, and deliver awesome technical platforms and products for all constituencies (diners, corporate accounts, restaurants, internal tools). Understand our products from both a technical and business perspective in the context of our larger business. Communicate with leadership, product owners, other technologists, and users to create working software based on an understanding of business and technical priorities. Break down complex problems into elegant technical solutions to elegantly solve problems for GrubHub.com diners, restaurant, corporate accounts, and internal stakeholders. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. Accurately estimate the timing of software delivery.

Associate, Marketing (SEM)

Grubhub
Chicago
4 days ago
+23
In applying for this position you should be comfortable with proactively performing optimizations and analyzing reports to identify areas of opportunity. We are looking for someone who is excited to bring new ideas, take risks and re-think existing approaches to this channel. At Grubhub, we are always innovating our methods to take Paid Search to the next performance level and this role plays an integral part in that process.

Command Center Analyst SHIFT: 2:30 PM - 11:00 PM CST (Sun/Mon OFF)

Grubhub
Chicago
4 days ago
+23
Real Time Monitoring of the entire operation including Grubhub Customer Care, Restaurant Care, Corporate Care, and Driver Care. Provide timely information to the Leadership Team regarding the performance of the operation. Handle employee scheduling concerns. Move employees to appropriate tasks throughout the operating hours. Realign tasks and responsibilities as business needs dictate. Schedule meetings as needed. Work with our call center partner to ensure appropriate coverage in place. Provide on-going feedback and support to the Care Department. Identify trends and opportunities within the Care organization. Work with the Leadership team to achieve specific call center goals. Act as a leader for the organization in the absence of senior leadership. Provide training and guidance to peers on workforce management tools and techniques.

Manager, B2B Marketing

Grubhub
Chicago
4 days ago
GrubHub is looking for a Manager of Driver Marketing to head our driver lifecycle marketing efforts.  Reporting into our Senior Manager of B2B Marketing, this individual will be responsible for driver acquisition, engagement and retention programs for Grubhub delivery partners (drivers, bikers, etc). This integrated marketing position works across channels including email, social, display, SEM, retargeting and in person events. This individual will be required to work with stakeholders across Grubhub’s various departments, in particular Driver Network Operations, Market Operations, in-house creative team and legal colleagues.

Coordinator, B2B Marketing

Grubhub
Chicago
4 days ago
Assist in the implementation of the company’s B2B marketing strategy, supporting the marketing department for the supply side of our marketplace (restaurants and drivers). Ensure all B2B marketing efforts serve to achieve immediate and long-term business goals, executing improvements for processes across the lifecycle of our restaurants and drivers. Be the go-to resource for ad-hoc projects and communications to the B2B customer base. Prepare marketing activity reports and metrics for measuring program success. Support the maintenance and development of internal tools, including Marketo, Salesforce & Braze.

Senior Security Program Manager

Grubhub
Chicago
4 days ago
We’re looking for an experienced senior level security Program Manager to oversee the execution of large, complex programs across multiple teams, functions, and departments. This highly-visible role will use their experience in project management methodologies to drive the planning and execution of work across our Product and Technology teams while connecting and providing transparency to our business partners across the organization.

Data & Reporting Analyst

Grubhub
Chicago
4 days ago
Grubhub is looking for a data-driven, business-minded, results-oriented Data and Reporting Analyst to join our Care Organization. The Care Reporting & Analytics team is the analytical engine of the Care organization - we surface insights that drive strategy and optimal decision making for the Care Leadership team and leaders across the organization.  In this role, you will be responsible for understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities. This role reports to the Director of Care Strategy & Operations.

Inside Sales Manager

Grubhub
Chicago
4 days ago
Work closely with the Senior Manager of Restaurant Sales and the Director of Restaurant Sales to lead an inside sales team. Train, coach,  motivate, and manage a team of Sales Executives to improve individual results. Identify opportunities to improve effectiveness and efficiencies with processes, tools, product offerings, and employee development. Use Salesforce.com to develop regular tracking and reporting of key performance metrics and translate these metrics into implications and recommendations. Develop effective coaching strategies and content for team meetings. Encourage transparency and align broader company initiatives with department goals. Monitor success outcomes from each team member through the creation of recognition programs, dashboards, and leader boards. Coordinate with The Restaurant Sales Management Team to ensure proper communication and alignment across teams. Be a respected leader while maintaining our collaborative and dynamic team culture. Develop clear expectations and instill accountability for employees across all aspects of their performance. Cultivate an open sales environment while maintaining competition and self-reliance. Encourage employees to contribute new ideas and solutions to problems.

Contact Center Manager (SHIFT: 8:00 AM - 5:00 PM Sun/Mon Off)

Grubhub
Chicago
4 days ago
As a Customer Experience Manager, you will have the opportunity to energize not only our Customer Experience Sr. Specialists but also delighting our Diners! In this role you must leverage your exceptional leadership skills to elevate your team by developing and coaching them for success. You will also fully support the delivery of the ultimate customer experience by working with your team to manage diner wait times, resolve both internal and external issues, and assist with diner transactions as needed. You will model excellent customer experience by demonstrating and holding your team accountable for developing expertise and providing the highest levels of professionalism and courtesy to all customers. Additionally, you will utilize a wide range of people and operational management skills to optimize the diner and employee experience and maintain the health of daily and long-term goals.  

Contact Center Manager

Grubhub
Chicago
4 days ago
We are seeking an energetic and driven Manager of Corporate Care to join our evolving Care team. This group provides B2B transaction support for our hungry corporate diners and restaurant partners through multiple contact channels including tickets, emails, and inbound and outbound calls. Reporting to the Director of Corporate Care, a successful Manager enjoys coaching a team and juggling multiple elements in a fast-paced operation.

Corporate Account Advisor

Grubhub
Chicago
4 days ago
As an Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

Driver Specialist

Grubhub
Chicago
4 days ago
The ideal candidate must have a proven track record of success and want to grow within a top tech company. Thinking on your feet and openness to develop a diverse skill set while wearing different hats is a must.  Finally, willingness to grow, take on responsibility, and learn as much as possible is what will set candidates apart. This position is ideal for a competitive, good natured individual driven to succeed in a fast paced environment.   

Operations Specialist

Grubhub
Chicago
4 days ago
We’re looking for an exceptionally driven and detail-oriented individual with a roll-up-your-sleeves attitude to join the Market Operations team. You’ll be responsible for ensuring consistent execution of day-to-day operations of your respective area, focusing on monitoring delivery orders and ensuring timely delivery.  Using real time data, the Operations Specialist identifies potential delivery issues and solves them before they become problems- they do this using tracking and mapping tools, contacting drivers and re-assigning orders. A real self-starter, you should have a passion for solving hard problems -- plus a proven track record of getting things done.

Analyst, Pricing

Grubhub
Chicago
4 days ago
BA/BS from top-tier University. 1-2 years of experience in an analytical role, preferably within consulting or tech. Excellent analytical skills with an ability to dive deep, summarize, and clearly communicate important data. Ability to balance attention to detail with expeditious execution in a fast paced environment. Highest standards of accuracy and precision; extremely organized. SQL and Tableau strongly preferred, Python for bonus points. Advanced Microsoft Excel and PowerPoint.

Technical Lead - Data / Software Engineering

Grubhub
Chicago
4 days ago
Understanding how ETL functions across multiple business verticals. Build tools to understand how data is flowing throughout our data pipelines. Take data oriented projects from start to finish, including requirements, scope, architecture, development, releases and maintenance. Drive code quality throughout the data teams and be an ambassador for the craft of development. Design best practices for big data processing throughout the company. Translate from technical to business, and vice versa. You need to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way. Working with high volumes of data to efficiently process and expose for analysis. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute.

Sr. Data / Software Engineer

Grubhub
Chicago
4 days ago
Working with high volumes of data to efficiently process and expose for analysis. Collaborating with other engineering teams on strategies for data. Work with cutting edge data processing technologies. Understand our stakeholder (Finance, Marketing, Product) requirements and write complex and efficient code to transform raw data into an easy to approach data marts. Doing deep dives on business verticals where you become one of the foremost experts on that vertical in the company. Analyze data to measure impacts of data schemas and use it to iterate on improvements. Translate from technical to business, and vice versa. You need to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way.

Catering Concierge Associate

Grubhub
Chicago
4 days ago
The Catering Concierge (CC) team is responsible for the coordination of catering orders for clients. The CC will provide consultation services, menu compilation and order placement for clients utilizing the catering concierge services. This includes a combination of handling inbound calls/email requests and managing recurring/standing orders for people who already place phone orders as well as securing additional order volume from existing and new corporate client. 

Decision Scientist II

Grubhub
Chicago
4 days ago
As a decision scientist, you are part of a highly motivated, talented, and fun team that solves some of the most challenging problems at Grubhub. We are always looking to identify and apply the best applied math and predictive modeling tools for research and deploy the solutions to drive decisions at various fronts at Grubhub.

Technical Sourcer

Grubhub
Chicago
1 week ago
You are a passionate, dynamic and highly motivated Technical Sourcer who will execute a talent acquisition strategy that will meet the needs of our fast-growing business.  You will use a consultative approach to build relationships with IT and Software Engineering leaders, strategically source talent, and ensure a swift-moving process throughout the entire recruitment cycle. You’ll be part of a superb People Team that is warm, friendly, and laughs constantly.

Sr. Front-End Engineer- Delivery

Grubhub
Chicago
1 week ago
Our Delivery Team is seeking a Senior Front-End Engineer to join our team. This set of teams are at the core of our delivery logistics platform and are responsible for our critically important food delivery business. You will conceptualize, design, build and deploy new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners.  We have high standards for code quality, unit testing, and intelligent architecture.

Analyst, Finance & Analytics

Grubhub
Chicago
1 week ago
Grubhub is looking for a data-driven, business-minded, product-oriented Analyst to join our Finance team.The Finance team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for the Executive team and leaders across the organization.  In this role, you will be responsible for understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities. This role reports to the Manager of Finance and Analytics.

Senior Product Manager

Grubhub
Chicago
1 week ago
Playing a key role on the company’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including executive leadership, Grubhub’s technology team and various business teams on Grubhub’s Delivery product. Envisioning, articulating and prioritizing alignment with the Product Roadmap for the larger Grubhub organization. Clear messaging of the self-delivery strategy and goals to project teams . Gathering and unearthing business opportunities through research, data analysis, user experience analysis and testing, competitive research and any other relevant tools. Delivering on rigorous, quantifiable business objectives in a matrixed, flat organization.

Sr. Software Engineer - Enterprise Innovation

Grubhub
Chicago
1 week ago
GrubHub is seeking passionate junior engineers to join its Enterprise Innovation Team. This team is at the center of expanding our ordering platform to help differentiate ourselves from other players in our space, as well as facilitate new channels for revenue generation. Who doesn’t love free lunch? A big part of our mission is building products that allow companies to enable their employees to order lunch and dinner with the company picking up the dime. Candidates in this space should have a strong desire to drive innovation by building feature rich, scalable systems that are conducive to evolution.

Payroll Manager

Grubhub
Chicago
1 week ago
We are looking for a self-starter to join our dynamic team and lead our payroll function. This role will oversee accurate and timely payroll processing including accounting, reconciliation, analysis, and compliance. An ideal candidate will continually drive process improvements by partnering with the People team as well as with individual department managers. Our Ideal candidate is detailed oriented, analytical and methodical, with experience in payroll & system administration and deep knowledge of payroll regulations. This person will be an expert payroll resource for the entire company.

Procurement Contract Specialist

Grubhub
Chicago
1 week ago
About The Opportunity Got a taste for something new? We’re Grubhub, the nation’s leading online and mobile food ordering company. Since 2004 we’ve been connecting hungry diners to the local restaurants they love. We’re moving eating forward with no signs of slowing down. With more than 95,000 restaurants and over 16.4 million diners across 1,700 U.S. cities and London, we’re delivering like never before. Incredible tech is our bread and butter, but amazing people are our secret ingredient. Rigorously analytical and customer-obsessed, our employees develop the fresh ideas and brilliant programs that keep our brands going and growing. Long story short, keeping our people happy, challenged and well-fed is priority one. Interested? Let’s talk. We’re eager to show you what we bring to the table. Grubhub’s Procurement function is a growing team that is in need of a seasoned Contract Specialist to manage the flow of contracts, mitigate vendor risk and support our business with efficient vendor processes. The Procurement function is responsible for managing Grubhub's supplier spend and contracts, collaborating with business stakeholders to identify opportunities and execute on strategic priorities, and optimize the value within our supply base. This role reports to the Director of Procurement and sits within Grubhub's Finance group. To succeed in this role, you must demonstrate strong vendor contracts experience, communication and organization skills and be passionate about moving Grubhub’s Procurement function forward. Some Challenges You’ll Tackle Evaluate, negotiate and execute contracts to completion in collaboration with Grubhub’s Legal and Stakeholder teams, with an emphasis on contracts between $10k - $150k in annual spend Ensure all Grubhub vendor contracts follow our identified contractual standards Review, analyze and negotiate pricing where appropriate to ensure most competitive pricing is received Manage the Grubhub Contract Management System, including ensuring all vendor contracts are stored with the appropriate identifying data Lead contract related analytics to communicate insights and drive towards overall process improvement Work with current business functions to strengthen contractual terms and improve upon Service Level Agreements within contracts Communicate contract-related information to all stakeholders Lead Grubhub objectives around contract and process compliance Work with other Procurement team members to support process and cost savings opportunity identification You Should Have BA / BS from accredited University 5+ years of specific Procurement and Contract Management experience Strong communication skills with demonstrated ability to work with all levels within GH business functions Ability to balance attention to detail with expeditious execution in a fast paced environment Demonstrated passion for procurement optimization and supporting process efficiency initiatives Highest standards of accuracy and precision; extremely organized Advanced Microsoft Excel and PowerPoint skills And Of Course, Perks! Unlimited paid vacation days. Choose how your time is spent Never go hungry! We provide weekly Grubhub/Seamless credit Regular in-office social events, including happy hours, wine tastings, karaoke, bingo with prizes and more Company-Wide Initiatives encouraging innovation, continuous learning and cross-department connections We deliver favorites every day. Join us as we move eating forward. Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Data Scientist II (Forecasting & Scheduling)

Grubhub
Chicago
2 weeks ago
Grubhub is looking for an innately curious, business-minded, results-oriented Data Scientist with a focus on predictive modelling. In this highly visible role, you will build and deploy models predicting various aspect of the business’ logistics. You will also perform analysis to inform on the business. Specific responsibilities include, but are not limited to, data analysis, problem solving, development of predictive models, deployment and maintenance of those models.

Product Manager

Grubhub
Chicago
2 weeks ago
Playing a key role on the company’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including executive leadership, Grubhub’s technology team and various business teams on Grubhub’s Restaurant LifeCycle product. Envisioning, articulating and prioritizing alignment with the Product Roadmap for the larger Grubhub organization. Clear messaging of the Restaurant strategy and goals to project teams and ensuring delivery . Gathering and unearthing business opportunities through research, data analysis, user experience analysis and testing, competitive research and any other relevant tools. Delivering on rigorous, quantifiable business objectives in a matrixed, flat organization. Ability to manage and develop high performing product managers.

Senior Scheduling & Forecasting Analyst

Grubhub
Chicago
2 weeks ago
Grubhub is looking for a Scheduling & Forecasting Analyst who will support the command center team on a variety of projects and assist team members in reporting, analysis, and workforce management. We’re super protective of our culture so leading by example is a must!  It’s also important that you’re self-motivated and have a “whatever it takes” attitude. Oh and of course, providing stellar customer service is a must. This role will report to our Sr. Manager, Command Center. Our contact center continues to grow by leaps and bounds and we’re looking for the right people to come in and help us become more efficient. We’re looking for someone who is ready to dive in and start helping out.

Sr. Analyst, Marketing Strategy

Grubhub
Chicago
2 weeks ago
We are looking for a Senior Analyst to support the Strategy & Operations team. Leveraging an understanding of economics, technology, and customer behavior, the Senior Analyst will develop pricing strategies to optimize market expansion and profitability across all promotional channels. You will be responsible for building and improving key-metric dashboards, forecasting and analyzing trends, and developing actionable insight to drive strategic marketing direction. We’re looking for a risk taker and builder with a passion for data, who gets excited about testing and evolving our business strategy.

Sr. Software Engineer - Services & Add-Ons

Grubhub
Chicago
2 weeks ago
Grubhub is seeking an experienced engineer to join our dynamic Services & Add-Ons Team. Our work is at the center of the order taking pipeline and is responsible for new features that improve the customer experience. Candidates should have an interest in building features in a system that handles hundreds of thousands of orders a day, with an interest in application design and distributed architecture.

Senior Software Engineer - Payments

Grubhub
Chicago
2 weeks ago
 Grubhub is looking for a senior engineer for our Payment Services team . This team is at the heart of our order-taking infrastructure.  We are looking to bolster this team by adding engineers experienced in building out fault-tolerant, high performance systems.  This team is perfect for individuals that are detail oriented, and have the desire to work on mission critical systems.  

Manager, Production Infrastructure

Grubhub
Chicago
2 weeks ago
Production experience with servers, operating systems (Windows, CentOS, Ubuntu), Virtualization, and patching Direct technical experience in supporting storage systems (direct attached, SAN/NAS, etc.). Has been responsible for production network hardware (F5, Brocade & Cisco switch technologies, VLAN, VIP, etc.) and architecture. Experience working with and managing third party production dependencies. Production experience with VMWare vSphere. Extensive experience in automating infrastructure, previously owned implementing multiple solutions: puppet, ansible, salt, chef, terraform or similar tools.

Cassandra DBA

Grubhub
Chicago
2 weeks ago
As a Site Reliability Engineer on the Platform Engineering team, it’s our job to provide the supporting infrastructure, automation as well as systems design knowledge to the team. You’ll be designing, building and testing Cassandra database infrastructure in all areas of the Grubhub infrastructure.  This core role owns the subject matter expertise in Cassandra and how to leverage it best.  You will also be called on to export knowledge and training to the developers and other engineers that leverage this platform on a day-to-day basis.  

Payroll Specialist

Grubhub
Chicago
2 weeks ago
The Payroll Specialist works on a small, dynamic team to ensure the timeliness and accuracy of Grubhub’s employee payroll and HR related record keeping.  They partner with the People team as well as with individual department managers to ensure that payroll processing runs smoothly and accurately and that Grubhub’s HR related record keeping is compliant, timely and easy to access. 

Sr. Associate, Growth Marketing (Seamless)

Grubhub
Chicago
2 weeks ago
Grubhub is looking for a Sr Associate, Market Growth Marketing to support the growth of Grubhub and Seamless through marketing campaigns that drive diner acquisition and orders for at the hyper-local level, segmented by consumer type. This individual will play a key role within our marketing team and focus on driving accelerated growth for Seamless, as well as testing new consumer level targeted marketing for Grubhub and Seamless. The role requires someone that is just as passionate about analytics as s/he is thinking about the user experience and targeted brand marketing campaigns. While a self-starter, this person will also be a team-player that is comfortable working across multiple teams and departments to execute marketing programs that support company-wide goals.

Corporate Account Manager

Grubhub
Chicago
2 weeks ago
You are a talented Account Manager who loves to help others and enjoys building client relationships. You will be one of the primary contacts for a portion of our premier corporate client base and will be responsible for managing many aspects of the client’s interaction with the company.  You are capable of interfacing with technical and senior level contacts via phone and in-person meetings in order to understand the clients’ needs and develop solutions to accomplish their goals.

Command Center Analyst SHIFT: 9:30 PM - 8:00 AM CST

Grubhub
Chicago
2 weeks ago
Real Time Monitoring of the entire operation including Grubhub Customer Care, Restaurant Care, Corporate Care, and Driver Care. Provide timely information to the Leadership Team regarding the performance of the operation Handle employee scheduling concerns. Move employees to appropriate tasks throughout the operating hours. Realign tasks and responsibilities as business needs dictate. Schedule meetings as needed. Work with our call center partner to ensure appropriate coverage in place. Provide on-going feedback and support to the Care Department. Identify trends and opportunities within the Care organization. Work with the Leadership team to achieve specific call center goals. Act as a leader for the organization in the absence of senior leadership. Provide training and guidance to peers on workforce management tools and techniques.

Team Lead Engineering - Restaurant Platform

Grubhub
Chicago
2 weeks ago
We are looking for a Team Lead - Software Engineer to provide technical and architectural leadership for a key Restaurant facing team. You will conceptualize, design, build and deploy to the field new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners. Our Team Leads wear a lot of hats - including hands-on coding, mentoring developers, influencing our product vision, and designing our system architecture. We have high standards for code quality, all forms of testing, and intelligent architecture.

Decision Scientist II (Market Management)

Grubhub
Chicago
2 weeks ago
As a decision scientist, you are part of a highly motivated, talented, and fun team that solves some of the most challenging problems at Grubhub. We are always looking to identify and apply the best applied math and predictive modeling tools for research and deploy the solutions to drive decisions at various fronts at Grubhub.

Android Software Engineer II - Mobile

Grubhub
Chicago
2 weeks ago
We are looking for Android Engineers to join our awesome mobile team to create some exciting projects. Our mobile team is a talented group of smart, humble people who are passionate about creating amazing mobile products using cutting-edge technology.  Innovation, research and creativity are always at the forefront of what we do, so if you’re excited to work with a product that will change the way take out and delivery is done around the country, we look forward to receiving your application.

Account Advisor (Mandarin- Speaking Preferred!)

Grubhub
Chicago
2 weeks ago
We’re Grubhub, the nation’s leading online and mobile food ordering company. Since 2004 we’ve been connecting hungry diners to the local restaurants they love. We’re moving eating forward with no signs of slowing down.   With more than 80,000 restaurants and over 14 million diners across 1,600 U.S. cities and London, we’re delivering like never before. Incredible tech is our bread and butter, but amazing people are our secret ingredient.

Software Engineer II- Enterprise Innovation

Grubhub
Chicago
3 weeks ago
GrubHub is seeking passionate junior engineers to join its Enterprise Innovation Team. This team is at the center of expanding our ordering platform to help differentiate ourselves from other players in our space, as well as facilitate new channels for revenue generation. Who doesn’t love free lunch? A big part of our mission is building products that allow companies to enable their employees to order lunch and dinner with the company picking up the dime. Candidates in this space should have a strong desire to drive innovation by building feature rich, scalable systems that are conducive to evolution.

Cloud Infrastructure Technical Lead (SRE)

Grubhub
Chicago
3 weeks ago
The Cloud Infrastructure (CI) team is responsible for building the frameworks and platform which all services at Grubhub operate on. This team is made up of Software Engineers and SREs and are at the core of implementing distributed, scalable system foundations and designing for 5 9’s uptime and horizontal scalability. The SREs focus on building reliable distributed systems that are easy to run, maintain and operate. The CI SRE team works across all teams at Grubhub to assist with design and architecture as well as providing guidance on the platform we have built.

Senior Customer Care Trainer

Grubhub
Chicago
3 weeks ago
Grubhub is looking for an enthusiastic Senior Customer Care Trainer to train Care team in our contact center.  We are seeking an individual who is extremely knowledgeable in their field of expertise and possess experience creating and executing training curriculum. The right candidate is self-motivated and ready to bring a whatever-it-takes mentality to our fast-paced and ever-changing environment. You will be in charge of building training programs,facilitating learning sessions and when not training will divide their time between updating and creating documents with being floor support to the taam that will help develop our team of Specialists and make them the best in the country.

Account Specialist, Enterprise Accounts

Grubhub
Chicago
3 weeks ago
Have a pulse of individual Franchisee relationships. Upsell Franchisees on rate increases and marketing opportunities like RTP. Manage account contacts / GFR login information. Assist EAA with compiling information for QBRs. Join weekly Client calls with EAA. EAA to run Weekly / Monthly / Quarterly reports noting on trends, Account Associate takes action with individual franchise owners.

Decision Science Intern

Grubhub
Chicago
3 weeks ago
Join us for an exciting 11-week program that will allow you to work on a product that you and your friends actually use alongside some amazing people.  You’ll have the chance to learn more about the business and industry through lunch and learns and explore the city with fun summer intern events.  Come experience an exciting tech company with all of the usual perks - happy hours on our rooftop deck, Learning Fridays, tons of free food, and more.

Account Advisor, Enterprise Accounts

Grubhub
Chicago
3 weeks ago
You will be managing a portfolio of National Chain restaurant accounts. You will be tasked with developing successful partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites.  Your goals will focus on retention, account maintenance, management of the Go-Live process, and revenue generation of these large group accounts.

Product Designer

Grubhub
Chicago
3 weeks ago
Advocate for our internal Grubhub users in all design decisions while collaborating with the product, engineering, and design teams. Turn everything from nebulous concepts to specific ideas into useful, delightful product features. Design holistic systems, flows and interfaces that are simple, elegant, and beautiful. Lead mid-level project work from a design perspective with autonomy and authority, facilitating design studios and working sessions to help the teams deliver the best possible solutions. Advocate for the customer in all decisions with the product, engineering, and design teams. Draw insights from the work of our talented research team and know how to turn those insights into tangible solutions. Partner with product, engineers, and the members of the design and research teams to oversee the user experience of a product from conception until launch.

Principal Decision Scientist (Decision Engineering)

Grubhub
Chicago
3 weeks ago
Understand the business! Work with stakeholders to shape and address their needs. Win the Delivery Wars! Help organize and design the best last-mile logistics system. Lead talented people! Step in wherever needed to help guide our growing team. Question our assumptions! Find new and better ways to do what we’re doing. Relentlessly analyze, hypothesize, and improve the performance of our business. Design algorithms for and apply structured approaches to difficult problems.

Sr. Software Engineer - Delivery Team

Grubhub
Chicago
3 weeks ago
We are looking for a Senior Software Engineer to provide technical and architectural leadership to a team. You will conceptualize, design, build and deploy new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners.  We have high standards for code quality, unit testing, and intelligent architecture.