Jobs at Groupon
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Strategy and Operations Analyst

Groupon
Chicago
1 day ago
+10
As a Strategy and Operations Analyst on the Rep Analytics team, you will focus on measuring, interpreting, and making strategic recommendations on matters related to Sales Operations. You will work closely across multiple departments to solve issues and implement process changes with the end goal to make our sales teams better. Using high levels of qualitative aptitude, you’ll help us research, develop, communicate, and implement new programs and processes across the sales organization.

Senior Business Intelligence Analyst

Groupon
Chicago
1 day ago
+10
As a Senior Business Intelligence Analyst you will play a key role in the Global Services Organization. By working closely with our customer experience teams and supporting overall data analytics for the GSO, you will be tasked with the overseeing a variety of growth initiatives that target our key customer segments. Tactically, you will help frame analysis and results while also partnering with our Reporting & Data Science teams to ensure stakeholders receive the data and insights needed to track and iterate their programs.

Global Instructional Designer

Groupon
Chicago
1 day ago
+10
● Develop highly engaging and interactive training materials, and deliver engaging presentations to business leaders. ● You will apply advanced adult learning theories into a practical, application-based training strategy. ● Design training utilizing e-learning, game-based learning and other delivery methods that will support the acceleration of learning as measured by business performance. ● Utilize project management tools and skills to lead medium-to-large scale content development projects. ● Collaborate with servicing teams, subject matter experts (SMEs), and managers across support teams to provide consulting to effectively develop training content. ● You will coach and mentor junior designers in use of tools and instructional design methodologies. ● Contribute to the development and implementation of new learning models and content design templates.

Indirect Procurement Manager

Groupon
Chicago
1 day ago
+10
We are searching for a tenacious and analytical Strategic Sourcing Manager to join our team. You will be responsible for optimizing costs and helping to run the category spend related to indirect procurement for non-technical categories such as Marketing, Logistics, HR and Professional Services. You will ensure Groupon selects and manages cost-effective and innovative suppliers who support our efforts to redefine local commerce. This role will support the Senior Manager and/or Senior Director, Cost Optimization to perform financial analysis, client partner management, supplier performance management, continuous cost and performance improvement activities.

Business Intelligence Engineer - Supply Analytics

Groupon
Chicago
1 day ago
+10
We are looking for a proven Business Intelligence Engineer to join the Supply Analytics team. In this role, you will own and improve the data infrastructure supporting the supply reporting and analysis used by Analytics, Sales, Sales Ops, and Revenue Management. You will enhance existing and develop new KPIs to measure the health of supply in our marketplace. The ability to conceptualize and create user-friendly self-service solutions is critical to be successful in this role. Our business is evolving quickly and we need you to think long term, but deliver incrementally.

Global Customer Engagement Project Manager

Groupon
Chicago
1 day ago
+10
The Global Customer Engagement Project Manager will be a member of the Global Strategic Engagement & Growth team within the Global Operations organization. This team is tasked with deepening customer engagement, lifetime value, and profitability of our customers. You will be responsible for collaborating with a number of colleagues and teams on the planning, implementation and management of various projects that are critical to supporting our Customer Engagement strategy, including activation of new customers and retention of at risk customers. This will include working with stakeholders to get input, with product teams on technology features and enhancements, with our internal and external contact centers on program implementation and management and with additional key partners like marketing, training, QA, data science, reporting and analytics. You will report to the Senior Manager, Global Customer Engagement.

Merchandising Strategy and Planning Manager

Groupon
Chicago
1 day ago
+10
The Merchandising Strategy & Planning Manager will develop strategy and execute on vertical specific marketing and merchandising plans on behalf of the Health, Beauty & Wellness business units and coordinate with the central marketing teams. You will use a combination of expertise on the customer and data to develop and partner with marketing, product, revenue management and finance teams to bring these campaigns to life. You will also run campaigns in close partnership with SEM, Display and Affiliates.

Senior Product Designer

Groupon
Chicago
1 day ago
+10
• Collaborate with our UX researchers to better understand customer needs. • Actively participate in ideation exercises to push the boundaries of what we build and to improve existing products, both in and outside personal expertise. • Create flows, user scenario, storyboards, wireframes, and visual designs during the full cycle of the product design and development. • Help define and prototype proposed designs and interactions, using the best tools to express your ideas. • Deliver high-fidelity designs and specifications. • Deeply understand, contribute to, and if necessary challenge the requirements and business goals of projects you work on. • Actively build a strong relationship with business leadership, marketing, sales, product and development teams to design a world-class consumer experience.

Staff Accountant- North America Accounting

Groupon
Chicago
1 day ago
+10
You will play a key role in the month-end close process by preparing journal entries and managing various asset and liability reconciliations. You will review balance sheet and income statement variances and prepare detailed analyses explaining the monthly and quarterly fluctuations. Assist Senior Accountants and Accounting Managers in daily accounting activities and month-end closing procedures. Assist Management with Sarbanes Oxley procedures by monitoring compliance with internal controls. Seek solutions for accounting problems before presenting issues to senior/manager. Assist with external and internal audit requests, including quarterly reviews and the year-end audit. Engage with Finance and Tax departments by providing general ledger detail and analysis for financial performance. Specific projects and other ad hoc assignments as required.

Senior Product Designer, Merchant Experience

Groupon
Chicago
1 day ago
+10
Collaborate with UX researchers to better understand customer needs and pain points, and verify your designs are solving for them. Collaborate with Content Strategists to understand how effective content can super-charge the clarity of your designs in a voice customers understand. Sketching, concept generation, and other ideation exercises to push the boundaries and questions the strategies behind what we build. Create flows, wireframes, animations, storyboards, and any other visualizations that make explicit the functional and systems core of a product’s design, across all relevant channels and devices. Collaborating effectively to define and prototype proposed designs and interactions (using the best tools to express your ideas). Contribute ideas to improve existing products, both in and outside of personal expertise. Lovingly craft final design deliverables and product specifications. Deeply understand, contribute to, and if necessary challenge the requirements and business goals of projects you work on. Collaborate with multidisciplinary teams to effectively and efficiently develop solutions.

Marketing Manager, Retention Strategy

Groupon
Chicago
4 days ago
+10
  Connecting with our customers is at the heart of everything we do. Are you ready to redefine Groupon’s Customer Lifecycle Strategy?   Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses. We connect people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions

Growth Marketing - Head of Strategy and Operations

Groupon
Chicago
4 days ago
+10
As Head of Growth Marketing Strategy and Operations, you will be the business owner accountable for the company’s performance against customer growth, purchase frequency, retention, and profitability targets. Your team will provide the insights that enable us to understand not only what’s happening with our customer base, but why. And using those insights, you will create broad awareness and understanding of our customer dynamics to inform customer segmentation and lifecycle marketing tactics, and drive an integrated approach to optimizing base size and profit across marketing, business, product, and engineering teams.

Software Engineer - Platform Infrastructure

Groupon
Chicago
5 days ago
+10
In the role of Platform Infrastructure Engineer, you would be tasked with helping to drive forward our vision of a modern global engineering platform. Specifically, you would coordinate with other members of the platform team to design, build, test and deliver tools, frameworks and infrastructure that supports our CI/CD Pipelines. You would work with developers, test engineers, system administrators, and operations to understand their workflows, how to improve and automate them, and how provide an SDLC that is automated from commit to deploy. You would be part of a team that offers 24/7 support for the core pieces of Groupon’s infrastructure.

Data Engineer

Groupon
Chicago
5 days ago
+10
As a Data Engineer, you will handle the full development life-cycle of Groupon data applications. By collaborating with data analysts, data scientists, product managers, and other data engineering teams, our Data Engineers avail significant data products for the business and enable consistently informed management decisions. You will build both batch and streaming data ingestion and metrics calculation processes, as well as design and develop storage and retrieval mechanisms for efficient reporting.

Sr. Product Manager

Groupon
Chicago
5 days ago
+10
As an Senior Technical Product Manager, you are effectively the liaison within the team, working with designers, developers and senior management to guide projects through to fruition and help our teams build successful products. In this role, you’ll be working on projects that will have a direct impact on large-scale initiatives and be able to see your hard work pay off quickly. You’ll work in a small, independent team and use agile practices - giving you the perfect hybrid between the feel and impact opportunity of a startup, with the assets of a public company.

Technical Product Management Intern, Summer 2019

Groupon
Chicago
5 days ago
+10
As an Intern in Product, you are effectively the liaison within the team, working with designers, developers and senior management to guide projects through to fruition and help our teams build successful products. In this role, you’ll be working on projects that will have a direct impact on large-scale initiatives and be able to see your hard work pay off quickly. You’ll work in a small, independent team and use agile practices - giving you the perfect hybrid between the feel and impact opportunity of a startup, with the assets of a public company.

Merchandising Specialist

Groupon
Chicago
5 days ago
+10
Reporting to the Merchandising Strategy & Planning Manager, the Merchandising Specialist will develop and support strategy and execute of vertical specific marketing and merchandising plans on behalf of the Retail and H&A verticals and coordinate with the central marketing teams. You will use a combination of expertise on the customer and data to develop and partner with marketing, product, revenue management and finance teams to bring these campaigns to life.

Business Development Representative - Inside Sales

Groupon
Chicago
5 days ago
+10
As a Business Development Representative (BDR), you'll focus on closing new business for the Groupon platform. Starting day 1, you'll receive hands-on professional sales training and learn the core skills needed to be successful long term. Through our training program, you'll learn about customer relationship building, Groupon's sales process, sales strategy, sales psychology, and more. You'll use the skills developed in this training to make connections, grow partnerships, and scale the businesses we have on our site - both big and small.

Senior Product Manager, Goods

Groupon
Chicago
5 days ago
+10
At Groupon, a Product Manager is effectively the CEO of their area, working with designers, developers, product peers, business partners and senior management to invent new features and experiences. This role is both technical and business facing, so you should be analytical, creative, willing to take action and result-driven. You will work with both business and development teams in the US and internationally to help build a stellar experience on the Goods technology platform, primarily focusing on merchandising tooling. Your portfolio of products will empower our buying, operations, marketplace and pricing teams to select the best assortment to feature and define the best placement and promotion strategy throughout the website and app, through actionable insights, automation and toolsets to improve efficiency. Your products will also continue to improve value for our suppliers to keep them engaged and successful..

Groupon+ Sales Trainer

Groupon
Chicago
5 days ago
+10
You will provide new-hire and ongoing training to the Groupon+ sales team, including the development and delivery of sales-related content as well as providing ongoing support of the sales organization. In addition to training on our core sales process and psychology, our Trainers are often at the forefront of new product launches and organizational changes, helping our teams flex and grow their process to meet business changes. Comfortable leading group and individual sessions, they are dynamic and knowledgeable coaches that provide a true support system for our sales representatives.

Senior Manager, Merchant Experience

Groupon
Chicago
5 days ago
The Senior Manager, Merchant Experience will carry out an essential role on the Merchant Success team under the broader Global Operations organization. This Senior Manager will drive the strategy and implementation to improve the end-to-end merchant lifecycle experience across all of the Operations touch points. In this role, you will be responsible for developing the path for the ideal merchant experience which drives greater satisfaction, improved engagement, reduces churn and enhances lifetime value for every merchant. The Senior Manager, Merchant Experience will report to the Director of Merchant Success and will work collaboratively across many departments overseeing programs that will involve Sales, Operations, Learning & Development, QA, Business Operations, Legal and many others.

Enterprise Sales Analyst

Groupon
Chicago
5 days ago
The Enterprise Sales Analyst reports to the Manager of Analytics & Strategy.  This individual is responsible for working directly with the Enterprise Sales team to ensure sales reps and leaders have clear insight into performance vs. goals, to set Enterprise Sales account targets across multiple products, and provide custom ad hoc reporting to the sales teams.  This individual is also responsible for leading several key cross-functional initiatives so communication is critical to this person’s success.

Inbound Sales Representative

Groupon
Chicago
5 days ago
You will be the first point of contact between Groupon and some of the nation's best local businesses, with the goal to consult and close new partnerships for the platform. By answering incoming calls from businesses interested in working with us, you'll be responsible for understanding each business’s unique value proposition, how Groupon can help accelerate their business, and then negotiating unbeatable offers. And best of all, we believe in helping people grow within the sales organization. We have a dedicated training staff and programs to take anyone to the next level. Many of our former Inbound Sales Representatives turn their passion and dedication into higher level roles within our sales team.

Data Scientist, Customer Insights

Groupon
Chicago
5 days ago
The main responsibility for this role is to leverage user signals to drive net adds for Groupon – via activations, reactivations, and reduced attrition. There are many ways to activate/reactivate customers, and the person in this role will help guide decisions on investing in channels, deals, verticals, etc. that drive maximum growth, while strengthening long term customer value.

Systems Administrator

Groupon
Chicago
1 week ago
Own the monitoring and maintenance of network services; including computer hardware, software, networks, peripherals, and related technologies to ensuring connectivity and availability. Design/ Implement TCP/IP, Switching, Routing, and Optical communication technology. Collaborate with teams across Groupon to ensure new technologies and solutions are properly documented and managed. Identify and lead efforts to implement improvements and automations for routine and repetitive tasks by using PowerShell, PHP, GAM, Bash, Python. Ambassador for new hires to ensure needed access to the global community connectivity through Active Directory, Group Policy, Windows Server. Participate in on call rotations as needed.

Senior Manager, Global Customer Engagement

Groupon
Chicago
1 week ago
The Customer Engagement Senior Manager will play a critical role within the Global Services Organization as part of the Global Strategic Engagement & Growth team. This team is tasked with deepening customer engagement, lifetime value, and profitability of our customers. You will be responsible for leading the lifecycle management of consumers across all Operations touch points, including digital, email, phone and chat, to ensure that Groupon has a meaningful dialogue to deepen and grow the loyalty of our highest value customers. You partner with Data Science and Technology teams on the implementation and continued evolution of customer segmentation. Based on segmentation, they will develop, test, roll out and manage life cycle programs, including onboarding and retention, in order to maximize customer lifetime value and profitability. This person will also represent the customer segmentation and lifecycle perspective to influence how we evolve Operations policies, processes and technical capabilities for our customers (e.g. refund policies, deflection, channel mix, routing) across all operations channels. This role will report to the Director, Global Engagement & Growth and lead 2 direct reports.

Software Development Engineering Intern, Summer 2019

Groupon
Chicago
1 week ago
Now, we're looking for the next wave of great software development engineering interns. We work in small, independent and agile teams, and collaborate with product designers to implement stuff quickly. As part of our technology team, you’ll use a variety of technologies and development practices to build pioneering local commerce applications used by millions of people. There are few boundaries for our interns, so expect to make a huge impact. The code we commit today is running in production around the world within a week - sometimes that day. So we need people that will take pride in the quality of their code and take it personally when there’s a bug that affects our customer experience.

Business Development Representative - Food & Drink

Groupon
Chicago
1 week ago
As an Inside Sales Representative, you'll focus on closing new business for the Groupon+ platform. Starting day 1, you'll receive hands-on professional sales training and learn the core skills needed to be successful long term. Through our training program, you'll learn about customer relationship building, Groupon's sales process, sales strategy, sales psychology, and more. You'll use the skills developed in this training to make connections, grow partnerships, and scale the businesses we have on our site - both big and small.

Merchant Development Representative

Groupon
Chicago
1 week ago
You'll focus on full cycle management of merchant accounts. Whether you're optimizing a live deal for a business that we've worked with for years, or negotiating to bring a merchant back on our platform, you'll be the point of contact for our existing merchants at Groupon. Starting day one, you will receive hands-on professional sales training and learn the core skills needed to be successful. Through our training program, you'll learn about customer relationship building, Groupon's sales process, sales strategy, sales psychology, and more. You'll use the skills developed in this training to make connections, grow partnerships, and scale the businesses we have on our site - both big and small.

Pricing & Promotions Data Scientist

Groupon
Chicago
1 week ago
We are looking for a creative and innovative data scientist to drive strategic initiatives that will propel the future growth of Groupon. As part of this team you will focus on various data science problems including but not limited to experiment design, deal price elasticity, customer promotion sensitivity, price display testing and pricing program selection.

Senior Software Engineer: Coupons

Groupon
Chicago
1 week ago
As a front-end software engineer on the Coupons team, you will have the rare opportunity to deliver web based experiences to users at a scale not available at most companies. You will be collaborating closely with the team in an agile environment to improve all aspects of our software development lifecycle and maximize the value of our work.

Senior Category Merchant Manager - Groupon Goods

Groupon
Chicago
1 week ago
  We are seeking an experienced Senior Category Merchant Manager for our Groupon Goods Marketplace channel. Groupon Goods Marketplace is the online retail arm of Groupon. It features really good deals on great products. To get airspace on Groupon Goods, a product has to be cool enough to share and innovative enough to inspire. It also must be made of reliably bonded molecules and stardust.   The Senior Category Merchant Manager will take full

Senior Project Manager, Global Operations

Groupon
Chicago
1 week ago
  Are you looking for a way to challenge yourself and build your Project Management skills in a global organization?   Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers

Business Intelligence Engineer

Groupon
Chicago
1 week ago
As a Business Intelligence Engineer you will be tasked with improving the data and reporting infrastructure that guides decision-making across Merchandising, Category GMs, and the broader Revenue Management team. You will partner closely with the Analytics team to create data-driven solutions to business problems. The ability to conceptualize and create user-friendly self-service solutions is critical to be successful in this role. Our business is evolving quickly and we need you to think long term, but deliver incrementally.

Senior Product Manager - Scalable Supply

Groupon
Chicago
1 week ago
Drive partnership and platform strategy across lines of business. Collaborate regularly with company leaders to ensure that product vision aligns with business needs and requirements. Partner with UX design, data science and multiple technical teams to bring your ideas to life and execute your roadmap at lightning speed. Develop metrics to monitor and quantify impact of all new programs that you launch.

Global Customer Engagement Manager

Groupon
Chicago
1 week ago
The Global Customer Engagement Program Manager will play a critical role within the Global Services Organization as part of the Global Strategic Engagement & Growth team. This team is tasked with deepening customer engagement, lifetime value, and profitability of our customers. You will be responsible for leading customer retention and new customer engagement programs for Global Operations. Based on segmentation, they will develop, test, roll out, manage and optimize life cycle programs in order to maximize customer lifetime value and profitability. You will partner very closely with our service delivery, training, QA and reporting teams. The Program Manager will report to the Senior Manager, Customer Engagement.

Principal Technical Product Manager

Groupon
Chicago
1 week ago
As a Principal Product Manager on the Search & Discovery Team you will delight users, enhance their exploration experience and realize valuable impacts to the company!   We are looking for an experienced senior product leader to help disrupt the future of local by fundamentally changing how consumers and businesses interact. Teach and learn by leading a cross-functional smart, fun, collaborative team working on the Search & Discovery experience.  If you’re passionate about consumer products, this is the place to be!

Sr. Data Scientist, Customer Insights

Groupon
Chicago
1 week ago
We are looking for a creative and innovative data scientist to drive strategic initiatives that will propel the future growth of Groupon. As part of this team you will focus on various data science problems including but not limited to personalization, customer affinities, customer preference, recommender system, email campaign targeting and product selection. The primary responsibility will be to strategize, develop, and execute dynamic customer targeting across marketing channels, platforms, and features - based on real-time triggers.

International Tax Analyst

Groupon
Chicago
1 week ago
As a Tax Analyst, you will join our dynamic Tax team based in Chicago, IL. We partner closely with internal teams to identify and analyze the innovative activities and tax implications of our various business channels as the global e-commerce and mobile markets are continuously evolving. You will take on challenging projects that impact Groupon's worldwide effective tax rate and operations. Additionally, you will work in matters ranging from tax planning and compliance, transfer pricing, and tax audit matters.

Staff Accountant - Groupon Goods

Groupon
Chicago
1 week ago
As a staff accountant, you will be responsible for various financial and operational accounting aspects of the Groupon Goods Global North America business. This is a “hands on” accounting role with interaction with different departments (operations, logistics, finance, corporate accounting, tax, and treasury) across the North America region of Goods.

Senior Financial Analyst, Goods

Groupon
Chicago
1 week ago
The Senior Financial Analyst will be a key finance partner for the North America Goods team. This role will be responsible for delivering insightful financial analysis and providing business decision support to the teams. This is a highly visible role that will interact with leaders across the Goods organization, and will be relied upon as a valued member of the team.

Business Operations Analyst

Groupon
Chicago
1 week ago
Partnering with Product managers, and to a lesser extent, engineering, marketing and sales to identify and drive strategic and operational improvements that deliver sustainable lift. Applying your expertise in quantitative analysis and the presentation of data to understand how users interact with Groupon's offerings. Reviewing product performance, advising on areas of opportunity, and analyzing A/B testing and other experimental data to measure the impact of new features. Crafting dashboards and communicating product performance towards achieving product goals. Designing both the business logic and the technical specifications to extract key data elements from Groupon’s products. Developing & testing hypotheses to explain both macro and micro trends and opportunities in the business. Quantifying the value / size of new opportunities to inform and prioritize product roadmaps. Develop effective statistical models for segmentation, classification, optimization, etc.

Sr. Manager of Design (Merchant Experience)

Groupon
Chicago
1 week ago
Groupon is looking for a talented hands-on Sr. Design Manager to join our team in Chicago, IL, where you'll be leading a team focussed on delivering world-class tools and experiences for Groupon Merchants. You are passionate about UX, and helping local businesses succeed, extremely detail-oriented, organized and willing to push the team with creative and constructive solutions. A great communicator with keen design judgment comfortable collaborating with cross-functional teams - who doesn’t get flustered easily. Someone who enjoys helping teams stay organized and effective, and can demonstrate success doing this in similar contexts. If you don’t know an answer you’ll dig until you find it. You know when to pull the right people into situations, and when to lead through your own initiative. You can sell their ideas to internal clients, because you’re a champ at presenting.

Software Engineer - Cloud Platform & Distributed systems (Open to Remote Candidates)

Groupon
Chicago
1 week ago
Design and develop Groupon’s dev tools, to support continuous delivery in a high scale microservices environment. Write great quality code using SOLID principles and fully covered by unit and integration tests. The languages we like to use are Python, GoLang, Scala or Java. Deploy and manage new technologies from the Kubernetes / CNCF ecosystem ( CNI, Envoy, Fluentd etc). Develop highly scalable tools used to package applications into Docker Containers. Help improve our metrics and logs gathering capabilities. Work with dev teams to build developer-friendly CLI tools and APIs for driving adoption. Maintain the platform’s documentation and help improve already established processes.

Account Executive, Groupon Getaways

Groupon
Chicago
1 week ago
Do you want to sell a true discovery-focused platform?   Are you passionate about the travel industry? Are you motivated by the thrill of creating new business relationships, and love working in a fast-paced, forward-thinking environment?   Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace

Software Development Engineer, New Graduate

Groupon
Chicago
1 week ago
As a Software Development Engineer (SDE) on our Engineering team, you will grow your career by working for an international, multicultural company with thousands of employees that runs on a SOA with 300 microservices and millions of concurrent clients. You should be obsessed with the quality of code and test coverage, as those things are critical to the success of our system.

Director- Technical Product Management

Groupon
Chicago
2 weeks ago
As Director of Product, Supply and Merchant Intelligence, you will build an amazing portfolio of incredible merchants on Groupon. You'll be responsible for the success of hundreds of thousands of small to large businesses Groupon works with every single day. You will innovate on sophisticated machine learning powered systems that choose the merchants that bring delight to our customers while ensuring the merchants in our marketplace are engaged and successful. You will inspire a team of product managers that cut across 5 major verticals, and you’ll interact daily with senior leadership as well as best-in-class engineering, design, and data science counterparts.

Manager, Production Systems Operations

Groupon
Chicago
2 weeks ago
Lead the Systems Compliance, Identity and Access team, embedding standard methodologies by driving the discussion and decisions of technical topics related to the team, as well communicate incidents to impacted business partners. Collaborate with teams across Groupon to ensure n technologies and solutions related to user authentication rollout and service deployment including AWS identity and access management and Conveyor Cloud / Kubernetes. Lead engagement with InfoSec and Internal Audit facilitating regular reviews of controls and automate were needed. Develop, maintain, and enforce procedures to ensure appropriate controls for systems in scope for PCI, SOX and GDPR. Lead the maintenance and support of legacy platform access control systems and tooling and authentication proxies. Lead, Identify and automate efforts to implement improvements for routine repetitive tasks to enhance service and integration. Improve service stability and lead the integration of newly acquired companies and/or separate divested divisions. Manage, coach, and mentor junior staff. Participate in on call rotations as needed.

Leadership Development Sales Training Manager

Groupon
Chicago
2 weeks ago
In this role, you will craft, implement, run leadership development strategy and training programs to support Divisional Sales Managers (DSMs) and Regional Sales Directors (RSDs), who lead inside sales teams across the organization. Support will include the development and delivery of sales and sales management-related content through facilitation of large format classroom sessions as well as 1:1 coaching and small group environments. Tactical, strategic, and professional development programs would consist of topics such as DSM process improvement (call block execution, huddle facilitation, and 1:1s) and expansion of leadership competencies (situational leadership, emotional intelligence, and building a bench of future sales leaders). Additionally, you will oversee one direct report who is responsible for the sales mentor program and assists with leadership development content creation.

Data Scientist - Revenue Optimization

Groupon
Chicago
2 weeks ago
• Design, implement, and deploy scalable algorithms and models that utilize large amounts of data for campaign selection, deal targeting, optimizing deal selection, and improving user experience. • Analyze historical data and build forecasting systems to determine future business opportunities and metrics. • Utilize advanced data mining and machine learning to personalize the user experience, increase user engagement and improve core business metrics. • Conduct A/B test to predict contribution impacts from new models and algorithms. • Accountable for authoring predictive algorithms that improve deals relevance for over 60 million of active Groupon users.

Head of Creative Services (Internal Agency)

Groupon
Chicago
2 weeks ago
Groupon is seeking a Head of Creative Services to lead our 50+ person team working on creative globally for both our Groupon and LivingSocial brands. You will lead our creative teams, studio, digital asset management, client management and project management teams as we transform our marketing to increase personalization, customer engagement and excitement across all touchpoints.

Data Scientist

Groupon
Chicago
2 weeks ago
  At Groupon, data drives our decisions. We are looking for a Data Scientist who will join an influential team to guide the Groupon Goods product roadmap by deriving meaningful insights from the wealth of data we have from our customers, logistics networks and suppliers. You will be building machine learning models which empowers supply intelligence, pricing intelligence and recommendation system. We need an analytics and modeling expert the team

Senior Manager Business Operations, NAM Local

Groupon
Chicago
2 weeks ago
As the Senior Manager of Business Operations, you will be responsible for the oversight and improvement of the customer experience in the North America local business. You will use the voice of our customers to guide your priorities, addressing root cause issues and working with various parts of the organization to fix issues upstream (Sales, Products, CS Ops, Editorials, Merchant Services, Product, and Engineering). And because you’re working with other parts of the organization, you’ll use your understanding of the Groupon business as a whole to ensure processes that are driven from CS work in harmony with all other parts of the organization.

Associate Technical Product Manager, New Graduate

Groupon
Chicago
2 weeks ago
As an Associate Technical Product Manager, you are effectively the liaison within the team, working with designers, developers and senior management to guide projects through to fruition and help our teams build successful products. In this role, you’ll be working on projects that will have a direct impact on large-scale initiatives and be able to see your hard work pay off quickly. You’ll work in a small, independent team and use agile practices - giving you the perfect hybrid between the feel and impact opportunity of a startup, with the assets of a public company.

Senior Product Manager, Mobile

Groupon
Chicago
2 weeks ago
As a Senior Product Manager for Mobile, you will delight customers by giving them a frictionless, compelling and personalized experience when they use the Groupon mobile app. Since Groupon is now a “mobile-most” company, this role has high visibility and is critical to the success of the company. You will be responsible for defining and delivering on KPIs related to engagement and purchase behavior. You’ll work hand in hand with talented engineers, designers, and user researchers to define new data-driven features that help Groupon users enjoy deals on the best things to eat, see and do.

Senior Counsel, Product

Groupon
Chicago
2 weeks ago
The Senior Corporate Counsel, Product will be the lead attorney advising Groupon’s global enterprise on product initiatives and related matters. This person will collaborate and work cross-functionally across the legal department and multiple business units, including product, engineering, information security, corporate development, and other departments. This is an exciting and potentially transformational position that offers the opportunity to shape your role in an ever-changing organization.

Senior Marketing Analyst

Groupon
Chicago
2 weeks ago
As a Senior Marketing Analyst on our team, you will serve as the primary expert on the health of Groupon’s merchant marketing efforts across the merchant lifecycle (lead acquisition, active merchant management, merchant retention, reacquisition). You'll spend your time measuring the success of our NA multichannel campaigns and website in driving new merchant acquisition, the efficiency of our internal processes in converting these leads into campaigns, and the resulting financial performance (ROI). Additionally, you'll be responsible for building out a program to measure in-depth email campaign performance in both lead acquisition and merchant lifecycle management efforts. You will make actionable recommendations for improvement at each level of the lead/sales funnel.

Information Security Risk Analyst

Groupon
Chicago
2 weeks ago
The successful candidate will also be required to review and assess legal contracts as it pertains to the service providers security posture. The candidate should be able to understand legal terms and definitions and articulate potential security concerns to the Legal teams. The individual will also play a significant role in enhancing and implementing procedures to assess and risk rate the third-party information security program.

Sr. Marketing Analyst , Customer Growth

Groupon
Chicago
2 weeks ago
As a Sr. Marketing Analyst you are responsible for evaluating and optimizing marketing campaigns, identifying and providing insights & recommendations on performance of KPIs, and performing deep dive analyses to understand and improve subscriber activation, engagement and reactivation of customers. We’re looking for a passionate, creative and analytic person who is chomping at the bit to activate, engage and retain buyers on the biggest stage in collective buying. The Senior Analyst should have experience with relational databases and relationship marketing strategies to drive double-digit growth rates in activation, purchases, email engagement, multi-channel marketing and help take CRM efforts globally. Candidates will have a minimum of 2 years marketing, P&L ownership and project management experience and thrive in high performance cultures. SQL knowledge is a must.

Senior Product Manager - Conversion

Groupon
Chicago
3 weeks ago
As the Senior Product Manager for Conversion, you will inform and delight customers. You will be the champion for growing the repository of verified local rich-media content that customers reference enhancing confidence about their purchase decision. You will identify and new ways to streamline the process, eliminating hurdles to review the information customers need. You will work hand in hand with incredible engineers, designers, user researchers and analysts to define new innovative designs ensuring that help Groupon users buy what they want to buy with ease. Your contributions will impact all global channels and drive material impact to the company's bottom line!

Sr. Business Operations Analyst

Groupon
Chicago
3 weeks ago
• Partnering with Product managers, and to a lesser extent, engineering, marketing and sales to identify and drive strategic and operational improvements that deliver sustainable lift.  • Applying your expertise in quantitative analysis and the presentation of data to understand how users interact with Groupon's offerings. • Developing & testing hypotheses to explain both macro and micro trends and opportunities in the business. • Quantifying the value / size of new opportunities to inform and prioritize product roadmaps. • Designing both the business logic and the technical specifications to extract key data elements from Groupon’s products. • Creating dashboards and communicating product performance towards achieving product goals. • Reviewing product performance, advising on areas of opportunity, and analyzing A/B testing and other experimental data to measure the impact of new features. • Develop effective statistical models for segmentation, classification, optimization, etc.

Lead Product Manager, Merchandising Experience

Groupon
Chicago
3 weeks ago
As Lead Technical Product Manager of Merchandising Experience, you will grow our portfolio of products that enable our business and marketing teams to build rich merchandised experiences throughout the website and app. Your remit will include a wide range of products, from customer lifecycle event-based merchandising campaign creation/delivery to sophisticated king of the hill products that use reinforced learning and personalization ensuring customers discover the best collections and deals for them. You will work with other product managers in Merchandising Intelligence, Search and Recommendations to ensure that our products share the best combination of human creativity and curation with data-driven rules and machine learning for the benefit of our customers.