Jobs at Bringg
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Tech Support Engineer USA/LATAM

Bringg
Chicago
1 week ago
+17
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Recruiter & Sourcer

Bringg
Chicago
1 week ago
+17
Work closely with hiring managers to deeply understand technical and professional requirements of the role, the function and how it fits into the organization. Strategize different ways to build talent pipelines and execute on tactical research, referral generation, events and sourcing campaigns. Find, engage and activate passive candidates through the use of LinkedIn and alternative search techniques. Screen resumes and interview candidates to determine fit. Regularly track pipeline activity and initiate improvements that impact pipeline areas.

Technical Project Manager (LATAM)

Bringg
Chicago
1 week ago
+17
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Director Of Strategic Partnerships

Bringg
Chicago
1 week ago
+17
Build and lead a team of Partner Relationship Managers. Build a strategic framework for prioritising and evaluating partners and to expand our product offerings (3PLs, hub partners).. Negotiate business terms and create plans for effective penetration through channel partners. Build and maintain strong, long-lasting client relationships, including senior management of leading GSIs. Native English or ultra-high level of English communication abilities. Identify and grow new opportunities. Assist with challenging client requests or issue escalations as needed.

Enterprise Sales Executive USA

Bringg
Chicago
1 week ago
+17
Managing the full sales cycle of large enterprise (Tier 1) companies. Generating new business with prospective clients in global markets. Educating new clients on Bringg’s features and functionality. Advising clients on the most effective way to use the platform whilst understanding their requirements. Establishing strong client relations and creating solutions for clients.

Pre-Sales Engineer(USA)

Bringg
Chicago
1 week ago
+17
Communicating Bringg’s use-case, technology, and features to prospective customers’ key technical decision-makers. Demo the Bringg platform in ways that prove our value and build trust with the client. Work with customers to discover their objectives, environment and challenges that Bringg can solve. Coordinate closely with Sales, sales support and service resources to align solution design with customers’ business requirements. Design, capture and optimize customer processes in Bringg. Influence the decision making and change management processes in Bringg’s favour, to create value for our clients and help Sales secure the win. Partner with the product team to help customers clearly understand the value Bringg provides to their challenges, feed information back from the field to influence the roadmap. Manage Proof-of-Concept (PoC) and Pilot phases during a selection process.

Account Manager

Bringg
Chicago
1 week ago
+17
Responsible for key customer success metrics, including customer churn, account growth, and renewals. Development of strategic adoption plans for each customer. Partner closely with Customer Success, and across Bringg, to ensure client needs are being met through exceptional service and high value-added products.. Develop long-term vision and strategy for the team, while leading and providing mentorship.